Practice Manager – Join Our Friendly Family-Owned GP Clinic 🌿

📍 Location: Forest Lake
Employment Type: Part-time permanent
Start Date: Immediate start available

We’re looking for a Practice Manager to become a key part of our family-owned, mixed-billing general practice. We are a part of the local community, and we take pride in delivering quality, accessible care with a personal touch.

About Us

Our clinic is a long-standing, family-run general practice offering mixed-billed services in a welcoming, supportive environment. With a team of dedicated GPs (two GPs), registered nurse, allied health and reception staff, we are committed to delivering high-quality care to patients of all ages and backgrounds. Our clinic is equipped with modern facilities and a loyal patient base built on trust and continuity of care.

About the Role

We’re seeking a capable, caring, and proactive Practice Manager to lead the day-to-day operations of our clinic. This is a hands-on role that involves people leadership, compliance management, and business coordination. You’ll play a central role in supporting the team, enhancing the patient experience, and maintaining operational efficiency.

Key responsibilities

Oversee daily operations and lead front-desk staff

Manage rostering, recruitment

Coordinate Medicare billing, work cover and incentive claims

Ensure RACGP accreditation standards are met and maintained

Liaise with suppliers and oversee stock control and facilities

Maintain financial records, assist with budgets and reporting

Foster a positive, team-oriented culture across the practice

About You

Experience in medical practice management (GP clinic preferred)

Strong leadership, problem-solving, and team management skills

Sound knowledge of Medicare billing, MyMedicare, and bulk-billing procedures

Proficiency in Pracsoft and Medicare online claiming platforms

Excellent communication and customer service skills

Passionate about healthcare and community service

Why Join Us?

Family-owned and values-driven practice

Close-knit, friendly team with a supportive work culture

Flexible working hours and excellent work-life balance

Very stable and loyal patient base and long-term staff retention

Free onsite parking and well-equipped modern facilities

Real opportunity to help grow and shape the practice

How to Apply

Email your resume and a brief cover letter addressing the key selection criteria to [email protected]

We welcome applicants from all backgrounds and communities. Join us in delivering healthcare that truly makes a difference.