About the role

The Doctors Mackay is seeking a driven and experienced Practice Manager to join their dynamic team in West Mackay, Queensland. In this full-time role, you will be responsible for overseeing the smooth and efficient operation of our thriving general practice. This is a strategic position that plays a vital role in ensuring the practice meets its objectives and provides exceptional patient care.

What you'll be doing

Manage all administrative and operational aspects of the practice, including staff scheduling, inventory management, and financial administration

Implement and monitor policies, procedures, and systems to enhance practice efficiency and patient satisfaction

Oversee the recruitment, training, and performance management of the administrative team

Liaise with medical staff, patients, and external stakeholders to resolve issues and improve service delivery

Analyse practice data and identify opportunities for process improvements and growth

Ensure compliance with all relevant healthcare regulations and legislation

Contribute to the strategic planning and decision-making for the practice

What we're looking for

Experience in a practice management or senior administrative role within the healthcare industry

Strong understanding of the Australian healthcare system, including Medicare, private health insurance, and regulatory requirements

Exceptional organisational and problem-solving skills, with the ability to multitask and prioritise effectively

Excellent communication and interpersonal skills, with the ability to liaise effectively with a diverse range of stakeholders

Proficient in the use of practice management software and other business technologies

Demonstrated ability to lead and motivate a team, with a focus on continuous improvement

Tertiary qualification in a relevant field, such as business, health administration, or a related discipline

What we offer

At The Doctors Mackay, we are committed to providing a supportive and rewarding work environment for our employees. You will have access to a range of benefits, including competitive remuneration, opportunities for professional development, and a collaborative team culture. We value work-life balance and offer flexible working arrangements to help you achieve your personal and career goals.

About us

The Doctors Mackay is a leading general practice serving the West Mackay community. With a team of experienced and dedicated medical professionals, we are committed to delivering high-quality, patient-centred healthcare. As a growing practice, we are constantly seeking new ways to expand our services and enhance the patient experience.

If you are an experienced practice manager with a passion for healthcare and a drive to make a difference, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application.