Club Windang is seeking a qualified and experienced ICT Business and Systems Analyst to join our team in a full-time, permanent position based in Windang, NSW. This role plays a critical part in identifying business needs and developing technological solutions that align with our strategic direction.

Key Responsibilities

As an ICT Business and Systems Analyst, your duties will include:

· Identifying, investigating, and analysing business processes, procedures, and work practices

· Gathering, documenting, and analysing business requirements using a range of techniques including interviews, document analysis, workshops, and workflow analysis

· Evaluating inefficiencies and recommending optimal business practices, system functionality, and behaviour

· Developing functional specifications for use by system developer

· Acting as a liaison between end-users, technical teams, and stakeholders to ensure successful project delivery

· Supporting system implementation, conducting testing and quality assurance to ensure outcomes meet business requirements

· Assisting with training and developing user documentation

· Applying data and process modelling techniques to create clear system specifications for design and development

· Using project management methodologies to manage project deliverables and timelines

· Reviewing and maintaining technical documentation throughout the systems development lifecycle

Skills and Experience Required

To be considered, you must demonstrate the following:

· A Bachelor’s degree or higher qualification in Information Technology, Business, or a closely related field

· At least 2–3 years of relevant experience in ICT business or systems analysis

· Proven ability to analyse and document complex business processes

· Strong knowledge of ICT systems, databases, and reporting tools

· Experience working with stakeholders to gather and document requirements

· Excellent problem-solving, critical thinking, and analytical skills

· Clear written and verbal communication skills

· Ability to work independently and collaboratively within a team