Business Systems Analyst

• Salary $91,656.76 to $106,322.32 p/a + super
• Permanent full time position – 35 hours per week
• Work from Home (WFH) options / Flexible Working Arrangements

About Ku-ring-gai Council

At Ku-ring-gai Council, we are committed to building a smarter, more connected community.

Located on Sydney’s leafy Upper North Shore, we serve a vibrant, diverse population and strive to deliver innovative, efficient, and customer-focused services.

About the role

Council is seeking a motivated professional to help shape the future of our digital services.

This is a dynamic opportunity to be part of a forward-thinking team, where your insights and technical know-how will contribute to smarter, more efficient systems that support our community and staff every day.

Reporting to the Coordinator Business Systems, your duties will include, but are not limited to:

• Support the implementation, maintenance, and continuous improvement of Council’s corporate business systems
• Collaborate with stakeholders and vendors to plan, test, and deliver system enhancements and upgrades
• Analyse business needs and develop system specifications that support operational efficiency
• Provide technical support and training to end users, ensuring systems are used effectively and confidently
• Develop and maintain user documentation, training materials, and standard operating procedures
• Design and deliver data-driven reports and dashboards to support decision-making across the organisation
• Ensure secure and compliant access management for business systems in line with Council protocols

Qualifications, Skills & Experience

• Relevant degree or equivalent demonstrated experience in a similar role
• Proven experience in information management service delivery and system implementation
• Experience in Local Government systems, ideally with TechnologyOne and Bookable platforms
• Strong problem-solving, analytical, and decision-making skills
• Excellent communication and interpersonal skills, with the ability to engage across all levels of the organisation
• Strong time management and organisational skills
• Current C Class driver’s licence

Benefits

• 35 hour working week
• Work from Home (WFH) options / Flexible Working Arrangements
• Access to Fitness Passport
• Health & Fitness $100 yearly reimbursement (conditional)
• Novated Lease options available for private use vehicles
• Free confidential Employee Assistance Program
• Beautiful Ku-ring-gai Location
• Supportive team environment
• Access to a wide range of development and training opportunities

For more information on the benefits offered at Ku-ring-gai Council, please refer to our website click here.

How to apply

Applicants are required to address all Essential Criteria as listed within the Position Description to be eligible for an interview.

Like to know more? Contact Simon Vines on 9424 0948

Closes: 11:30pm, Wednesday 11 June 2025

Ku-ring-gai Council is an equal opportunity employer