Catholic Social Services Australia (CSSA) is the Catholic Church’s peak national body for social services, representing around 40 member organisations who support over a million Australians annually in metropolitan, regional and remote communities.

As Communications Officer, you’ll be responsible for managing CSSA’s internal and external digital communications, website and outreach activities. Working closely with our Executive Director and Director Corporate Relations, you’ll create engaging content that promotes our mission, activities and impact across multiple platforms.

This permanent part-time role (3 or 4 days per week) is based in Canberra, and offers an opportunity to contribute to important social services communications that reach vulnerable Australians.

What you’ll do

Manage and update content of CSSA’s website and implement an effective social media strategy

Produce regular communications and publicity materials for CSSA members and other stakeholders

Support the preparation of media releases and external communications

Provide advice and support regarding CSSA corporate identity and branding

Develop multimedia content including graphics, videos and other digital assets

Support effective communication with CSSA members through newsletters and updates

Assist with the drafting and publication of the Annual Report and other key publications

Support the promotion of CSSA events, reports and advocacy campaigns

Monitor and report on communications performance metrics

Translate complex policy and advocacy messages into accessible content

What we’re looking for

Proven success in a communications role, with emphasis on digital communications and social media

Experience in digital content creation and website management

Competency with content management systems and social media platforms

Strong writing and editing skills

Basic graphic design and multimedia skills

Understanding of media relations principles

Tertiary qualifications or similar in communications, public relations or a related field

Understanding of, or capacity to understand and work within a Catholic organisation guided by Catholic Social Teaching

Self-starter with sound judgement and ability to work in a small team

Challenges of the role

Balancing operational tasks with strategic communications objectives

Translating complex policy issues into accessible content

Maintaining consistent messaging across multiple platforms

Understanding the organisational links between CSSA and the Catholic Church

Achieving outcomes with limited support in a small team

What we offer

Collaborative and mission-driven workplace

Generous salary packaging benefits available, allowing you to increase your take-home pay through our PBI status

Flexible work arrangements

Professional development opportunities

Supportive team environment

CSSA is committed to building an inclusive and diverse workforce that reflects the communities we serve.

If you have experience in digital communications, content creation, and a passion for social justice, we want to hear from you.