• EARN $60,000 - $70,000 pa + Super | Negotiable Based on Experience
• Proud Australian Transport Management Software Company in Wayville
• Professional Training & Development | Work From Home After Probation

About The Company

Our client is a leading provider of state-of-the-art cross-platform transport and warehousing systems, delivered through fully managed cloud services. Their commitment to innovation is demonstrated by a diverse customer base across Australia and New Zealand, including traditional freight companies, couriers, line haul operators, and warehousing businesses.

About The Opportunity

We are currently seeking a Technical Support Officer to join our client's network operations team. In this role, you will be responsible for providing first-level technical support, ensuring that issues are resolved efficiently and effectively.

Some of your responsibilities will include:

• Responding to client inquiries and providing troubleshooting assistance via phone and email
• Assisting with the installation and configuration of software and hardware
• Monitoring and maintaining IT systems and networks
• Documenting support requests and resolutions
• Collaborating with team members to improve service delivery

About You

The successful candidate will have:

• Experience in an ICT Help Desk or similar role
• Strong customer service skills and a positive attitude
• Good technical knowledge of Microsoft Windows environments
• Excellent written and verbal communication skills

The following experience would be beneficial:

• Experience with Microsoft 365, Azure, and SQL
• Knowledge of Linux and container technologies
• Relevant tertiary IT qualifications or industry certifications

What's in it for You?

• Subsidised Home Internet Allowance After Qualifying Period
• Flexible Working Arrangements to Support Work-Life Balance
• Professional Growth & Development Through Mentoring
• Convenient Location Close to Public Transport Options
• Work From Home Up to 4 Days a Month After Qualifying Period
• Collaborative & Supportive Team Environment
• Non-Compulsory Social Club for Staff Engagement
• Enjoy Regular Staff BBQs & Informal Gatherings
• Immediate Start Available for the Right Candidate

Apply today and don't miss out on starting this opportunity as soon as possible!