Medical Receptionist, Part Time

We are well established general practice located in Melbourne CBD within a busy university campus setting. We are passionate about providing quality health care to our patients.

The practice provides great facilities as well as a friendly, positive and supportive environment to work in.

We are looking for a highly motivated Receptionist to join our friendly team. Ideal applicant will have a high level of initiative, a friendly nature, excellent communication skills, passion to deliver high quality customer service with a smile and be able to work flexible hours (no weekends and after hours).

The successful applicant will work alongside our team of enthusiastic and supportive receptionists in the important role as the first point of contact for our patients and in support to ensure the smooth operations of all daily reception aspects of the practice.

About the role in our team

The role will see the successful applicant:

Greeting and welcoming clients into the practice.

Booking appointments (including basic triage)

Maintain medical files (including new registrations)

Process Patient billings & payments (including processing online claiming and banking)

General administration duties including dealing with incoming and outgoing mail, scanning and faxing

Communicate effectively with doctors, practice nurses and other members of the reception team

Essential Criteria:

Background in a medical practice would be beneficial

Prior experience with Best Practice software or similar medical billing software would be advantageous

Flexibility in working hours/shifts and reliability

Experience with Medicare related billings is preferable

Ability to multi task and remain calm under pressure with attention to detail

Required qualities for the role

We are searching for an enthusiastic, highly motivated medical receptionist with:

Positive 'can do' attitude

Excellent interpersonal & communication skills and attention to detail

Well groomed & professional presentation

Fluent in written and spoken English language

Comprehensive computer skills

Reliable, responsive and responsible character

Be able to show empathy towards our patients and staff

Ability to work both as a team member & independently

NO RECRUITMENT AGENCIES, PLEASE!

ONLY THOSE SHORTLISTED WILL BE CONTACTED.

Applicants should provide:

Cover letter

Current CV

2 professional referees

Applications should be emailed to: [email protected]