About Us:
We are an established, mixed billing and AGPAL Accredited Family Medical Centre located in eastern suburb Ferntree Gully, Victoria. We offer a comprehensive range of family medicine services and we are also a Licensed Travel Vaccination Centre and an Accredited Training Practice with the Royal Australian College of General Practice.

We take great pride in providing high-quality, compassionate care to our patients. Our reception team plays a vital role in creating a warm and welcoming environment.

We are seeking an experienced Medical Receptionist with strong patient focus, excellent communication and organizational skills, attention to detail and high reliability.

Key Responsibilities:

Greeting & processing patients on arrival

Answering all phone calls for bookings & queries

Attending to doctors’ admin requests

Processing all sorts of billing

All aspects of Medicare claim processing & receipting

Reporting to manager/director

Attending to all aspects of admin and reception as directed by doctor/manager

Essential Requirements:

A minimum of 1 year medical reception experience

Competent to Best Practice or Medical Director software

Excellent communication skills both verbal and written

Efficient and accurate work

Excellent time management & multi-tasking skills

Outstanding customer service in a caring professional manner

Speedy typing skills, sound computer knowledge including Outlook and Microsoft Office (Word and Excel)

Flexibility to cover additional shifts annual leave & sick leave

Ability to work independently, ability to demonstrate team work

Professional, reliable, confident, friendly and positive attitude

The position available is part time (approximately 15-20 hours per week to start, with the potential for increased hours over time). Additional hours are available to cover staff sick leave and annual leave.

Please apply with your complete CV to [email protected].