About the role

This is a full-time Allocation Administration Assistant role at Gleam Team Domestic Services' head office based in Woodville, SA. Gleam Team provides cleaning and shopping assistance to aged people in receipt of Commonwealth funded community services.

Required Tasks:

Ensuring client documentation is completed in a timely and accurate manner

Conducting intake assessments for new Commonwealth Home Support Program (CHSP) clients

Conducting annual reviews of CHSP clients

Allocating clients to suitable Support Workers

Rostering of Support Worker staff

Responding to client and staff queries via phone and email

Maintaining various databases and registers

Assisting with invoicing external service providers

What we're looking for

Proven experience in administration and rostering, preferably within the aged care sector

Strong organisational and time management skills

Excellent communication and interpersonal skills, with a customer-focused approach

Strong data entry skills; proficiency in Microsoft Office suite

Ability to work as part of a team

Attention to detail and a commitment to maintaining accurate records

What we offer

At Gleam Team Domestic Services', we are committed to providing a supportive and rewarding work environment for our employees. If you are passionate about delivering exceptional customer service and want to be part of a dynamic and growing organisation, we encourage you to apply for this role.