Join SERO4’s MARA Project state-wide Women’s Reintegration Service

OUT of HOURS SERVICE WOMEN'S REINTEGRATION

Closes -23rd June 2025

See below for brief description of Job role

MARA Out of Hours Service Administration Assistant x 1 (hours 11am – 7pm ) Based in Beenleigh.

At SERO4, we’re dedicated to helping transform the lives of women. To help us achieve our purpose, we’re now on the lookout for passionate future women-centred change-makers to join our team.

MARA is women centred, trauma informed, innovative and culturally safe program, which is reliable, accountable, and determined and always promoting hope that women can have a crime free life.

Beyond addressing real and sometimes overwhelming challenges of life after incarceration, we're committed to creating sustainable change for the women we support. Our approach involves a continuum of care, promoting recovery and resilience.

Every day, we’re working towards a brighter future for those who need it most by supporting women on their Path to Change.

Beyond impactful community work, we foster a fun, collaborative, women-centred work environment that values diversity, inclusion and a commitment to good practice.

We’re looking for caring, enthusiastic and dedicated workers excited about making a difference in the lives of women.

Brief Description

MARA Out of Hours Service Administration Assistant role is to support our Out of Hours Service workers statewide with administration duties to ensure women are supported if they are released from a correctional center at late notice (after 4pm)

Duties will include but not limited to:

Answer incoming calls through the MARA out of hours administration phone

Manage culturally sensitive practices with women

Generate the weekly releases report

Pre plan bookings and transport needs

Manages bookings in external environment

Data entry

Maintain and update a spreadsheet for data collection purposes of Out of Hours Releases in line with Finance requirements

Process referrals received after hours for women wanting to engage in support

Ensure attendance at the mandatory monthly staff meeting, with exceptions for annual or personal leave.

Position Salary Level and Benefits

SCHADS Award (with incremental increases as per award)

Access to a Fringe Benefits Tax free

Voluntary Salary Packaging

4 weeks’ annual leave and 10 days personal leave

3 days additional leave in the Christmas/New Year break or TOIL in lieu

Professional Supervision utilising the PASE model

Team Building fun events

Support to attend to cultural responsibilities

External Supervision available if required (EAP)