Administration Assistant - Supporting NDIS Participants

About the role

We're looking for a compassionate and organised Administration Assistant to become part of our close-knit team at OCD Brilliance in The Vines, Western Australia. As a trusted NDIS service provider, this part-time role offers you the meaningful opportunity to directly contribute to improving the lives of NDIS participants while supporting our dedicated team's daily operations.

What you'll be doing

Providing comprehensive administrative support to our team who work directly with NDIS participants

Managing participant files, NDIS documentation, and sensitive data entry with care and confidentiality

Coordinating appointments and support sessions for our NDIS participants

Meeting with clients for consultations to understand their needs and support goals (comprehensive training will be provided)

Being the friendly first voice participants and their families hear when they call - answering and directing phone calls with empathy and professionalism

Maintaining participant records and ensuring compliance with NDIS requirements

Supporting our team in delivering seamless services that make a real difference in participants' lives

Contributing to streamlined processes that help us provide better support to the disability community

What we're looking for

Previous experience as an Administration Assistant, ideally with exposure to disability services or healthcare

Exceptional written and verbal communication skills with the ability to interact sensitively with participants and their families

Proficiency in Microsoft Office suite and willingness to learn NDIS-specific software systems

Strong organisational skills and meticulous attention to detail - essential when handling participant information

Ability to prioritise tasks in a dynamic environment where participant needs come first

A genuine passion for supporting people with disabilities and understanding of the NDIS framework

Discretion and respect for participant confidentiality and dignity

What we offer

At OCD Brilliance, we don't just talk about making a difference - we live it every day. You'll join a team that genuinely cares about our NDIS participants and each other. We offer a supportive, flexible work environment where your contribution directly impacts the quality of life for people in our community.

Along with competitive remuneration, you'll enjoy professional development opportunities, including NDIS training, and be part of a team culture that celebrates both personal growth and the achievements of the participants we serve.

About us

OCD Brilliance is more than just a service provider - we're advocates, supporters, and a friendly face for NDIS participants in our community. As a NDIS service provider, we're dedicated to empowering participants to achieve their goals and live their best lives through personalised, high-quality support services.

Our mission goes beyond administrative excellence; we're committed to creating an inclusive environment where every participant feels valued, heard, and supported. With our strong track record in the disability sector, we continue to grow and evolve our services to meet the unique needs of each person we support.

Ready to make a difference?

If you're passionate about supporting people with disabilities and want to be part of a team that truly values both our participants and our staff, we'd love to hear from you. This role offers the perfect blend of meaningful work and professional growth in the rewarding NDIS sector.

Apply now and help us continue making brilliance accessible to everyone.