Administration Lead
Guardian Exercise Rehabilitation
Posted 5 days ago
We’re on the lookout for a proactive, detail-obsessed Administration Lead to drive and elevate our administrative operations. This role is perfect for someone ready to supervise a capable admin team and be the operational glue between our patients, clinicians, and leadership group.
If you're a natural organiser, problem solver, and people-person with strong admin skills and leadership instincts—this is your time to shine.
What you’ll do
- Manage incoming calls, emails, patient referrals and other correspondence, deftly directing enquiries like a pro.
- Supervise our admin team, coordinating workflows, sharing knowledge, managing procedures and keeping the wheels turning smoothly.
- Reporting to the HR Manager, coordinate team priorities and project tasks, with a focus on improving processes and delivering great outcomes.
- Engage with senior leaders, providing updates, identifying improvement opportunities, and contributing to business-wide initiatives.
What we offer
- Career progression within a supportive, nationally recognised healthcare business
- 6 extra paid leave days each year (Wellness Leave—you deserve it!)
- $2,000 professional development allowance plus 3 paid days for training
- Hybrid work with up to 2 days WFH weekly
- Regular social club events and a fun, down-to-earth team vibe
- $299 yearly active lifestyle subsidy to help you stay moving
- EAP access and ongoing mentoring to support your wellbeing and growth
Who we are
Guardian Exercise Rehabilitation has over 20 years of experience delivering evidence-based, clinically guided rehabilitation across Australia. We have a team that’s passionate about getting people moving again and we’re proud to be leaders in the personal injury and allied health space.
We take our work seriously—but not ourselves. We're collaborative, curious, and always up for a challenge.
About you
- You've got a solid background in administration and some experience leading or mentoring others—officially or unofficially.
- You possess Intermediate skills with MS office applications including Excel, Outlook and SharePoint. Previous exposure to MS Dynamics would be advantageous.
- Your time management and attention to detail are second to none.
- You communicate like a pro—with empathy, confidence, and professionalism.
- You’re a natural at juggling competing demands, staying calm under pressure, and bringing the best out in others.
- Previous experience working in healthcare or insurance would be advantageous
If you’re passionate about making a difference and keen to join a truly awesome business – Apply Today!
About Guardian Exercise Rehabilitation
Guardian Exercise Rehabilitation’s provides prescription of therapeutic exercise based-programs for individuals afflicted with injury or illness, principally under a compensable-injury policy, principally across Workers’ Compensation, Life Insurance/Income Protection and Motor Vehicle Accident (MVA) / Compulsory Third Party (CTP) schemes.
We are industry leaders in clinically-guided, best-practice rehabilitation interventions, with an ever increasing national footprint, we currently employ over 70 Allied Health Clinicians with a presence in every state across Australia.
We consult clients throughout their recovery journey, from early intervention through to chronicity management. We adopt a biopsychosocial approach with emphasis on collaboration, education and empowerment. We provide bespoke programming and set collaborative goals based on meaningful activities. Our programs optimise function and healthy re-engagement in work, as well as every day and recreational activities.
Our purpose is for every individual to have complete confidence and total control over their healthcare.
Our people are the key to our success. We value each and every team member and uphold our values, ensuring you feel valued, respected and encouraged to achieve your goals.
Job Satisfaction - The work we do is meaningful and has a positive impact on other people’s lives. You’ll have the opportunity to use your full range of skills in providing high-quality services to clients throughout their recovery journey.
Industry Leaders - We are industry leaders in clinically-guided, best-practice rehabilitation interventions. What we do is evidence-based, and always client centred.
Collaboration - We collaborate and support each other to achieve our goals. We have supportive leadership and senior structure to guide and develop those in their early career.
Training and Development - Our employees have access to varied opportunities for learning, growth and development. We provide tools, resources, and programs to continually upskill clinicians throughout their careers. As a national organisation, you’ll have the unique opportunity to progress your career as opposed to a smaller clinic with limited progression.
Job Security - Our roles are salaried providing job security.
Flexibility - You’ll have ultimate flexibility to manage your hours and schedule in a way that suits you, with the ability to work from home.
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