Company

This is a firm that’s genuinely reshaping the future of public practice. With a paperless, cloud-based setup and a strong focus on innovation, they’ve built a workplace that prioritises smarter workflows, automation, and continuous improvement.

Led by a dynamic leadership team with Big 4 and mid-tier backgrounds, they champion new ideas, support initiative, and foster a progressive, people-first culture. Their collaborative style is reinforced by strong processes and tech, performance-based financial bonuses for all staff, and a flexible model (1 day WFH and flexible hours). Based just outside Perth’s CBD, this team has created a place where innovation isn’t just welcomed- it’s expected.

Position

As the firm continues to grow, we’re looking for a Client Services Administrator to join the team and help drive smooth day-to-day operations. You’ll work closely with Directors, Managers, and the broader team, supporting both clients and internal systems to keep everything on track. This is a great opportunity for someone who thrives in a structured environment, enjoys improving processes, and wants to be part of a close-knit, forward-thinking team.

• Be the first point of contact for clients, ensuring a professional and responsive experience
• Support Directors and Managers with workflow, documentation, and day-to-day admin
• Help onboard and mentor junior administrators, building capability within the team
• Identify ways to streamline systems and enhance internal processes
• Keep track of team resourcing and workflow to maintain efficiency
• Manage ASIC and ATO lodgements, ensuring accuracy and compliance
• Stay on top of incoming correspondence and prioritise tasks effectively

Candidate

*To be considered, you’ll need admin or client services experience in a public practice accounting or professional services firm and the below qualities:

• Great communication skills and a strong client focus
• A proactive, team-first attitude and a love of structure and clarity
• Confidence using Microsoft Office and cloud-based tools (Xero Practice Manager and CAS360 are a plus)
• Strong organisation and time management skills
• An eye for detail and a drive to improve the way things are done

How to Apply

Click the Quick Apply button to submit your application. For a confidential conversation, contact our reception team on 1300 720 832 or reach out to Tristan on 0485 952 437. Your personal information will be handled with complete confidentiality and never shared without your permission.