Job Title: Human Resources Coordinator
Location: Melbourne, VIC (Hybrid – Onsite & Work From Home)
Employment Type: Full Time / Part Time (Flexible Options)
Reports To: Operations Lead

About Ario Care Group

Ario Care Group Pty Ltd is a leading, values-driven NDIS provider dedicated to delivering exceptional disability support services across Victoria and Queensland. Our mission is to empower individuals with disabilities to live fulfilling, independent lives through person-centred care, innovative supports, and a commitment to continuous improvement—for our participants and our staff.

About the Role

We are seeking a proactive and detail-oriented Human Resources Coordinator to join our growing Melbourne team. In this hybrid position, you will play a hands-on role in every stage of the HR lifecycle—recruitment, onboarding, compliance, HR systems, and supporting a vibrant workplace culture. You will work collaboratively with our Operations Lead and Executive Team to ensure our workforce is supported, compliant, and engaged across Victoria and Queensland. This role is available full-time or part-time with flexible arrangements to promote work-life balance.

Key Responsibilities

Coordinate end-to-end recruitment: advertising, screening, interviews, onboarding, and reference checks.

Prepare contracts, onboarding packs, and facilitate background/mandatory checks for new hires.

Maintain and update employee records, HRIS systems (e.g. Employment Hero), and ensure all compliance requirements (NDIS Worker Screening, Police Check, First Aid, licences) are met.

Support managers with performance reviews, probation check-ins, staff conduct, and grievances.

Oversee staff training, professional development, and compliance with NDIS Practice Standards, Fair Work Act, and SCHADS Award.

Lead or assist with staff engagement programs, wellbeing initiatives, and staff retention strategies.

Draft, update, and communicate HR policies, handbooks, and procedures in collaboration with the Executive Team.

Prepare HR reports, dashboards, and workforce data for management and audits.

Foster a supportive, positive, and inclusive culture that reflects Ario Care Group values.

Support general HR queries, provide first-line support to staff, and ensure confidentiality and professionalism at all times.

About You

Essential:

Certificate IV or above in HR, Business, or related field (Bachelor’s degree preferred but not essential).

Minimum 2 years’ experience in a generalist HR, coordinator, or admin role.

Strong understanding of HR compliance, Fair Work Act, SCHADS Award, and NDIS sector requirements.

Experience with HRIS platforms (e.g. Employment Hero) and strong Microsoft Office skills.

Excellent communication, interpersonal, and problem-solving skills.

Highly organised, with attention to detail and ability to manage sensitive information.

NDIS Worker Screening, Police Check, and First Aid Certificate (or willingness to obtain).

Completion of the NDIS Worker Orientation Module (or willingness to obtain).

Desirable:

Experience in disability, healthcare, or community services sectors.

Understanding of multi-site or multi-state HR compliance.

Experience supporting culturally and linguistically diverse teams.

What We Offer

Competitive salary and superannuation, based on experience.

Flexible full-time and part-time hours – hybrid onsite and WFH.

A welcoming, supportive team with regular peer and management support.

Opportunities for ongoing professional development and career progression.

The chance to make a genuine impact on the lives of participants, staff, and your community.

How to Apply

Click Apply Now and upload your current CV and a cover letter addressing your suitability for the role.

For questions, please contact our Recruitment Team at [email protected].

Ario Care Group values diversity and encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with lived experience of disability.