The Cerebral Palsy Support Network (CPSN) is seeking a dynamic and experienced Human Resources Coordinator to effectively coordinate and deliver CPSN's human resources functions and workforce strategy. This is an opportunity to work collaboratively across the organisation, providing technical advice and support.

About CPSN

CPSN exists to support and empower people living with cerebral palsy by providing tailored services, advocacy, and community connection. As a not-for-profit organisation, we reinvest in initiatives that advance the rights and opportunities of those we serve.

We live our values and purpose through embedding choice and human rights into the fabric of our organisation. CPSN is committed to involvement of people with cerebral palsy at all levels of the organisation in networking, advisory groups and other roles. Currently over 20% of our ‘office’ staff have lived experience with cerebral palsy. Similarly, the Board has Directors and access to advisors who have lived experiences with cerebral palsy.

We have been providing high quality support, information and services to people with cerebral palsy and their families for over 25 years.

CPSN operates as a remote organisation. Most of our team are located in Melbourne, however, we have staff and managers in South Australia, Queensland and country NSW. We are open to engaging employees from any State/Territory in Australia, noting that if you are not located in Melbourne, some travel will be required to maintain in-person connections.

The Role

As Human Resources Coordinator, you will work under the general direction of the General Manager, Shared Services. You will supervise the People Officer and will use your strong interpersonal and relationship management skills to work across all areas of the organisation, providing high quality human resources and industrial relations services and advice.

You will use your technical industrial knowledge to ensure effective industrial relations, worker compliance and performance and development programs.

Your key work area functions will include:

Workforce Engagement and Recruitment: Overseeing recruitment processes, collating and analysing workforce data, developing and maintaining effective working relationships that foster a positive culture

Reporting and Compliance: Monthly reporting, including governance controls, upholding worker compliance and NDIS practice standards for human resources, implementing and supporting workforce understanding of key policy and procedure

Performance, Learning and Development: Coordinating online and in-person learning programs, upholding high intensity and complex care training needs and standards, reflecting NDIS practice standards, overseeing performance development and review processes, and supporting managers in the facilitation of performance and disciplinary processes

Industrial Relations and Remuneration: Providing accurate and timely industrial relations advice, monitoring changes to external industrial relations conditions, supporting organisation compliance, coordinating yearly remuneration review processes, ensuring CPSN's compliance with the Industrial Award (SCHADS Award), support the payroll process and serving as the back-up for payroll processing

Leadership: Working collaboratively with the General Manager, Shared Services, deliver key KPIs from CPSN's Workforce Strategy, effectively lead and support the work area to deliver required outcomes

Work Health and Safety: Supporting the workforce to understand reporting processes, maintaining a positive reporting culture and identifying hazards in the workplace

About You

You are an experience HR professional with technical experience and skills, and you are passionate about supporting others to achieve.

You bring:

Experience coordinating a work area

Industrial relations experience, including performance and development processes and Award interpretation

Experience and knowledge of the NDIS, disability services and human rights

Strong experience and understanding of the SCHADS Award, including conditions, shift rules and pay

A commitment to continuous improvement and client empowerment

You also require (or must be willing and able to obtain prior to employment):

NDIS Worker Screening Check

NDIS Worker Orientation Module

Why Join Us?

At CPSN, you will be part of an organisation that values:

Service excellence, making a difference in people’s lives every day

Collaboration & innovation, shaping the future of disability services

Development, supporting our people to achieve their own goals

People, recognising the need for two-way flexibility and support

CPSN offers the following employee benefits:

Salary packaging (up to $15,900 p.a.)

Additional leave provisions (Life Leave, Parental Leave, Personal Leave, Floating Holidays)

Flexible work provisions

Remote work for all staff

Employee Assistance Program

Health & Wellbeing initiatives, including Mental Health First Aid for all staff

Regular in-person culture & connection days (social)

How to Apply

Click Apply Now to submit your application.

Please submit a Cover Letter and Resume detailing your experience and why you are a good fit for CPSN.

For confidential enquiries about this opportunity, please contact Tish Custance-Thurston (General Manager, Shared Services), via email to tish.custance@cpsn.org.au

Applications Close 5pm Tuesday 10 June 2025.

CPSN acknowledges the Traditional Custodians of the lands on which we work and live. We are committed to equal opportunity and diversity. If you require any adjustments during the recruitment process, please let us know.