☎️ Admin Service Coordinator (With Sales Skills!)

Cairns, QLD | Full-Time | $60K–$75K + Bonuses
Bring the Energy. Own the Systems. Be the Glue.

💼 About the Role

Are you the kind of person who turns chaos into calm, excuses into results, and systems into smooth operators?

We’re on the lookout for an Admin Service Coordinator who keeps tradies running like clockwork, supports customers like a legend, and isn’t afraid to spot (and fix) inefficiencies before anyone else even notices them.

If you’ve worked with trades before — awesome. If not, but you can confidently show us how your past roles (hospitality, health, retail, logistics, Management skills or other service admin gigs) gave you superpowers in scheduling, service, or organisation — we’re keen to hear your story.

This role blends admin, phone sales, scheduling, and workflow building — and we want someone who brings energy, value, and fresh ideas to the table.

☎️ What You’ll Be Doing

Taking inbound calls and booking in jobs with a smile

Following up with customers post-service to close value-add sales (like surge protection, smoke alarms, safety upgrades)

Creating and refining workflows that make everyone’s life easier

Quoting over the phone, managing service diaries, and keeping Simpro/Xero sharp and tidy

Supporting our techs so they can deliver A-grade work

Owning your space, juggling priorities, and keeping the day moving

✅ What We’re Looking For

Experience in admin, scheduling, customer service, or operational support

Bonus if you’ve worked in trades or service-based businesses

If not, show us how your previous experience brings serious value

Confident on the phone and great with people

Obsessed with efficiency and loves improving systems

Organised, proactive, and thrives in fast-paced environments

A team player with energy, initiative, and zero interest in office politics

🎯 What You’ll Get

$60K–$75K salary (based on experience & performance)

Quarterly performance bonuses

Full time role 7:30-5:00 pm Monday to Friday

Monday brekkie meetings with the team every month (pies + good vibes)

Admin-friendly tech stack (Simpro + Xero) & Many more

Supportive, fun, no-BS team who values what you bring

Real growth opportunities if you want to step up

💬 Why Join Us?

At Integral Electrics Qld, we’re building more than a business — we’re building a team of doers, thinkers, and problem-solvers.

We don’t micromanage we look at setting objectives, we don’t do drama, and we don’t settle for average. If you’re someone who takes ownership, adds value, and loves a bit of healthy banter along the way — this could be the perfect fit.

🎯 Bonus points if you tell us something fun or unexpected that keeps you motivated or Passionate about outside of work — we love getting to know the person behind the resume!

📧 Apply Now

Send your resume to [email protected]
Want to chat first? Call us on 0740283116

Trades background or not — if you’ve got the mindset, we’ve got the opportunity.