About Edge Industries:

At Edge Industries, we value dedication, hard work and a “can-do attitude”. We are looking for a proactive and self-driven co-ordinator to join our team. Join our dynamic team as a Service Co-ordinator and Admin support person and be part of a leading Construction Services Maintenance company in Banyo, Brisbane. We offer a competitive hourly rate, flexible hours and a vibrant work culture.

Key responsibilities and duties:

• Deliver exceptional internal and external customer service
• Ensure jobs are delivered to meet customer KPI's
• Assist with reporting and demonstrate strong software skills
• Manage general incoming quote requests, work orders and projects
• Reconcile and oversee client portals and current client worksheets
• Handle final invoicing submissions with accuracy
• Manage technicians’ daily job cards and run sheets
• Co-ordinate subcontractors
• Upload job details to the web-based portal (Simpro)
• Maximise job efficiency and productivity
• Meet customer induction requirements
• Obtain contractor licences and insurances
• Directly report to the Operations Manager

Requirements:

• Minimum 1 year experience in a similar role
• Full-time availability
• Background in administration for construction services maintenance
• Strong attention to detail
• Ability to multitask and manage priorities
• Forward thinker with the ability to thrive in a high-volume environment
• Strong communication and negotiation skills and initiative taking capability
• Experience in data entry and knowledge of the construction services industry
• Experience with Simpro is advantageous, but not essential

How to apply:

If you possess a minimum 1 year experience as a service co-ordinator and meet the specified requirements, we welcome your application.