About Rosenbauer

Rosenbauer is one of the world's leading manufacturers of firefighting vehicles and equipment, with over 150 years of global innovation and presence across more than 100 countries. At Rosenbauer Australia, we proudly deliver life-saving technology and service excellence to Australian, New Zealand and South Pacific emergency services, building trust with every product we deliver and every emergency we help tackle.

Now, we're searching for an experienced Director of Sales and Service to lead our national/international strategy and elevate our performance to new heights.

The Role

Reporting directly to the Senior Vice President, the Director of Sales and Service will be responsible for leading Rosenbauer Australia’s sales, customer relationships, aftersales service, and support operations. You will play a critical role in shaping the future of our brand in Australia, New Zealand & South Pacific —ensuring growth, customer satisfaction, and operational excellence across the business.

Key Responsibilities

Strategic Leadership: Develop and execute the national/international sales and service strategy aligned with Rosenbauer’s global standards and local growth ambitions.

Team Leadership: Lead, mentor, and grow high-performing sales and service teams across Australia, New Zealand & South Pacific.

Customer Engagement: Cultivate strong relationships with emergency services, government agencies, and industrial clients.

Business Development: Identify and pursue new business opportunities, tenders, and partnerships to expand our market share.

Service Operations: Oversee national aftersales service delivery, including workshop and field operations, spare parts, and technical support.

P&L Accountability: Own the budget, performance targets, and commercial outcomes for both sales and service divisions.

Product Knowledge: Champion our technologically advanced fire trucks, airport rescue vehicles, and digital firefighting solutions in the marketplace.

About You

We’re seeking a dynamic and commercially driven leader with:

Proven success in an executive sales and/or service leadership role (ideally within emergency services, automotive, heavy equipment, or industrial sectors)

Deep experience in leading complex national sales cycles, major accounts, and government tenders

A passion for innovation, safety, and community impact

Exceptional stakeholder engagement skills, from boardroom to field operations

Strong commercial acumen and hands-on leadership style

Technical aptitude or experience with specialised vehicles, machinery, or firefighting products (highly regarded)

Tertiary qualifications in Business, Engineering, or a related discipline (desirable)

Why Join Rosenbauer Australia?

Be part of a global leader in fire and rescue innovation

Make a real impact on community safety

Lead an experienced and passionate team

Competitive executive package including bonus structure, vehicle, and tools of trade

Flexible working arrangements and supportive company culture

Opportunities for global collaboration and leadership growth

🔥 Ready to Lead the Future of Firefighting in Australia? 🔥
Apply now with your resume and a cover letter outlining why you're the ideal candidate for this pivotal role.

For confidential enquiries, please contact Mark Robinson.