An exciting opportunity has become available for an Operations Coordinator to join a growing business operating in a specialized, regulated environment. This newly created role supports a dynamic team by managing the full order lifecycle, working closely with suppliers, 3PLs, and internal stakeholders to ensure customer satisfaction and on-time delivery.

The Operations Coordinator will play a key role behind the scenes, ensuring that purchase orders are fulfilled accurately and efficiently while resolving any issues that arise. This position requires excellent communication skills, strong attention to detail, and the ability to juggle multiple priorities — particularly during peak business periods such as end-of-quarter.

Key Responsibilities

• Oversee end-to-end order processing, from purchase order through to delivery and invoicing
• Coordinate with suppliers and third-party logistics partners to meet delivery timelines
• Monitor and manage fulfilment platforms and internal order systems
• Support outbound planning and resolve any supply chain disruptions
• Maintain up-to-date records and reporting dashboards using MYOB, Excel and CRM tools
• Track and report on DIFOT performance, aiming for 100% delivery accuracy

Ideal Candidate Profile

• 3-5 years’ experience in an operations, logistics, or supply chain support role
• Comfortable managing supplier relationships and working with 3PL providers
• Strong communicator with a hands-on, problem-solving approach
• Proficient with systems such as MYOB, Excel and MS Dynamics (or similar)
• Exposure to regulated or highly process-driven industries is advantageous
• Keen to grow within a supportive team and evolving business environment

Benefits

• Key support role with real impact and visibility
• Collaborative environment with strong internal and external stakeholder engagement