Do you have a passion for delivering exceptional IT support and driving smarter ways of working through technology?

We invite you to become a valued member of the technical support team at the Victorian Catholic Education Authority, providing level 2/3 support as our Workplace Technology Specialist.

What you’ll Do

The Workplace Technology Specialist, will be responsible for providing level 2/3 technical support to all VCEA staff with a strong focus on SharePoint administration and system management. You will work closely with vendors to resolve any system-wide issues and ensure seamless collaboration across platforms.

You will be comfortable partnering across the organistation to assess and meet technology requirements; including access to SharePoint solutions and other IT services.

Key responsibilities include:

SharePoint Administration

Systems Support

Network Support

Workplace Technology and Desktop Support

Collaboration and Vendor Management

What you’ll bring

Demonstrated experience delivering IT support across desktop, systems, and networks, with a strong grasp of SharePoint administration and Microsoft 365 tools.

Solid understanding of network infrastructure and troubleshooting, underpinned by a practical, solutions-focused approach.

Commitment to service excellence, with a proactive, dependable, and solutions-focused approach to stakeholder support.

A continuous improvement mindset, always looking for smarter ways of working and seeking opportunities to grow and stay current.

Well developed communication skills, with the ability to engage and convey complex information in a clear and confident manner.

Interpersonal skills that have been refined throughout your career enabling you to collaborate effectively with a wide and diverse range of stakeholders.

Qualifications and Experience

Relevant tertiary qualifications in IT, Computer Science or a related field.

A minimum of three years’ experience in L-2 and L-3 support, preferably within the education or not for profit sector.

Why work with VCEA

As the peak body for Catholic education in Victoria, VCEA provides employees an opportunity to help shape the future of Catholic education across the state.

VCEA is the voice of Catholic education in State and national matters; we receive and distribute funding from state and federal governments for Catholic schools. Providing strategic leadership and planning to ensure proper governance in Catholic education statewide.

VCEA offers flexible working, a central city office location, competitive remuneration (reflecting your experience), with generous benefits (including tax-advantageous salary sacrifice options), and opportunities for career development and progression.

These benefits combined with our commitment to work life balance make VCEA an employer of choice.

A note on inclusion and how to apply

If you are ready to make a difference in Victorian Catholic education, please submit your resume and a cover letter demonstrating how your skills and experience align with our requirements and make you the standout applicant for this role.

The full position description can be found by navigating to our website: https://vcea.catholic.edu.au/about-us/work-with-us/

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply.

If you would like further information about this role, or require any adaptations or additional support for your individual circumstances so you can perform at your best during the application or recruitment process please reach out to: [email protected]

Advertising is scheduled to end on: 20th June 2025

We will be reviewing applications as they are received. Should we we find a suitable applicant we will close the role early; therefore please don't delay your application.

Due to the volume of applications received; only successful applicants will be contacted.

Successful candidates will be required to undergo a pre-employment National Police History check, obtain a Working with Children Check and provide evidence of Australian Citizenship or Visa.