Brightstar Group is a leading provider of aged and disability support services in Western Australia. Our mission is to empower our clients to live independently and with dignity, while fostering a caring and inclusive community. we are committed to delivering high-quality, person-centered care and support that makes a positive difference in the lives of our clients.

Create and maintain accurate rosters to ensure client needs are met

Manage last-minute changes, cancellations, and shift allocations efficiently

Ensure rosters comply with the SCHADS (Social, Community, Home Care, and Disability Services) Award, including breaks, overtime, and shift regulations.

Utilise and adapt to rostering software, maintaining accurate records for compliance, reporting, and payroll processing.

Maintain open communication with staff to understand their preferences, availability, and concerns

Liaise with staff, clients, and families to facilitate smooth operations

Support compliance by managing staff documentation and training records

Manage the end-to-end recruitment process, including screening, interviews, reference checks, and employment offers

Coordinate and facilitate onboarding and induction processes to ensure new staff are well-prepared and aligned with company values

Prepare weekly client invoices using Xero Accounting Software

What You’ll Need

A flair for problem solving, strong attention to detail and thrive on multitasking

Experience with a computerised HR/rostering/accounting software (Bright HR/Nightingale/Xero highly regarded).

Experience in a similar field/industry advantageous

Sound written, verbal and numeracy skills.

Demonstrated customer service skills.

Excellent time management and ability to manage competing priorities

What we offer

At Brightstar Group, we are dedicated to supporting our employees and creating a positive work environment. You'll enjoy:

Competitive annual salary

Ongoing training and professional development opportunities

A collaborative and supportive team culture