
Client Services Administrator
Integral Recruitment
Posted 4 days ago
Our client is a well-established private accounting practice specialising in tax and business advisory services for high-net-worth individuals and businesses of all sizes.
About the Role:
This role serves as the key liaison between clients and the accounting team, ensuring smooth communication and efficient workflow. Reporting to the Office Manager, you will handle client inquiries, ATO liaison, and administrative support while contributing to process improvements. The overall outcome is enhanced client service delivery and operational efficiency.
What we need from you:
- Manage client communications, addressing inquiries promptly and professionally
- Coordinate ATO-related tasks (registrations, lodgements, portal management)
- Review work completed by outsourced team members for accuracy
- Assist with month-end invoicing and Xero invoice distribution
- Support onboarding and training for new team members
- Maintain and update office systems to improve efficiency
- Ensure timely completion of proposals and ad-hoc client requests
What you'll bring:
- 2+ years’ experience in an accounting practice or professional services role
- Strong understanding of basic tax concepts (PAYG, GST, ABN/TFN)
- Proficiency with Xero and ATO online portals
- Excellent written and verbal communication skills
- Ability to prioritise tasks in a fast-paced environment
- High attention to detail and problem-solving skills
- Initiative to improve processes and workflows
What are the benefits:
- Opportunity to work with a respected accounting firm
- Exposure to high-profile clients and complex tax matters
- Supportive team environment with professional development opportunities
- Flexible work arrangements considered for the right candidate
- Competitive salary based on experience
If you would like a confidential discussion, please call us on 08 6285 1852 to speak further. Due to an expected large volume of applicants only shortlisted candidates may be contacted - but we will endeavour to provide feedback to every candidate when possible.
About Integral Recruitment
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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