About us

Apollo Healthcare Technologies is a global solution-based provider of healthcare equipment & assistive technology products. Our goal is to provide customers with the best solutions from our range of quality products and services on offer.

Launched in 2017 from our premises in Wangara, Apollo Healthcare Technologies is well placed to service the West Australian Aged Care and Disability markets.

Apollo Healthcare Technologies Australia is part of the Apollo HT group of companies which operates in both the UK and Hong Kong. The company also supports a range of quality products developed and sold under the Apollo brand.

Our product specialists are trained to work with healthcare professionals, therapists, and the customer to deliver clinically supported solutions which provide the best outcomes for the client.

Our passion is to deliver a professional and quality service that will help maintain or enable an individual functioning and independence, with carer safety always in mind.

“Changing lives for the better”

Our services include:

Preventative Maintenance & Repairs

Rentals

Specialist Decontamination

Product Support and Sales

What we're looking for:

Reporting to the Sales and Commercial Director the Customer Service and Sales Administrator role is to be the first point of contact for customer enquiries for our sales and rental team via telephone, digital and online channels which includes the constant monitoring of the [email protected] mailbox.

The position is responsible for the end-to-end process for managing and facilitating requests in line with our customers expectations and business KPI’s.

Responsibilities include:
• Providing an efficient service to our customers
• Using our system to ensure the timely processing of customer quotes and order requests
• Reporting of outcomes and customer feedback
• Managing incoming phone calls for our business and general administration duties where required
• Organising deliveries in conjunction with our warehouse team

Knowledge and Experience:
• Understanding of BI (Business Intelligence Reporting)
• Understanding of end-to-end process
• Knowledge of MYOB advance desirable but not essential
• Experience in the healthcare equipment industry an advantage but not essential

Essential Skills and Experience:
• Excellent attention to detail and organisational skills
• Great Computer Literacy Skills (MS Office, Outlook)
• A Teamwork ethos but also the ability to work on your own
• Excellent analytical ability

Benefits

A competitive remuneration package

Organization that values its employees

Flexible working arrangements to provide great work/life balance

An immediate start is preferred. This role is Casual however we require someone on a Mon to Fri 8am - 4pm roster so must be available on a full time basis.