About the role

501 South Road Family Clinic is seeking a friendly and dedicated Medical Receptionist to join our practice. This is a casual role based in Bentleigh, Victoria, where you will play a key part in providing high-quality patient care and supporting the smooth running of our busy clinic.

What you'll be doing

Greeting patients and visitors in a warm and professional manner

Scheduling appointments and managing the clinic's appointment book

Answering incoming phone calls and responding to patient enquiries

Preparing and maintaining medical records and patient files

Assisting with administrative tasks such as data entry, processing correspondence, checking / ordering stock

Providing support to the clinical team as needed

What we're looking for

Previous experience as a Medical Receptionist or in a similar customer service role within the healthcare industry is preferable but not essential. We will provide training if you are new to the role.

Strong communication and interpersonal skills to engage effectively with patients, clinicians and other staff

Excellent organisational and time management abilities to handle multiple tasks and priorities

Proficient in using Windows 11 and standard office applications

Empathetic and patient-focused approach to delivering high-quality customer service

Ability to maintain confidentiality and exercise discretion when handling sensitive information

What we offer

As part of the 501 South Road Family Clinic team, you'll enjoy a supportive and collaborative work environment, ongoing training and development opportunities, and competitive casual rates.

About us

501 South Road Family Clinic is a trusted and respected medical practice that has been serving the Bentleigh community for over 30 years. We pride ourselves on providing comprehensive, personalised healthcare to patients of all ages. Our dedicated team of GPs and support staff work together to deliver exceptional care and improve the health and wellbeing of our community.

Apply now to join our friendly team!