Medical Receptionist for Specialist Dermatology Practice: Riversdale Dermatology

We are looking for someone to join our friendly and motivated team.

A medical receptionist is the liaison between patient and doctor and is crucial for a seamless, smooth clinical operation and for maintaining an exceptional standard of care to our patients.

This role will provide opportunities for professional development, skills adding, and career growth. This is a casual position : 1-3 days per week and Saturday mornings. There is the opportunity for conversion to a permanent part time position for the right candidate.

We value loyalty, honesty and professionalism and will offer the same in return, in addition we offer a friendly, happy, flexible and supportive work environment with an attractive salary. Parking is available on site.

The successful candidate will be friendly and work well in a busy team environment, be highly motivated, friendly, enthusiastic, reliable, diligent and organised.

Key responsibilities:

Reception duties: meet and greet patients, answer phones, schedule and manage appointment bookings

Patient registration, data entry

Billing / invoicing / Medicare

Liaise with patients, follow up patient enquiries, recalls and tasks

Attend to patients attending for phototherapy/ procedures / set up rooms

Procedural list management including providing quotations, consents.

Work closely with doctors, practice manager/receptionists, nurses and dermal clinicians

The successful candidate will:

Be professional and friendly with impeccable customer service skills

Have superior interpersonal, organisational, time management and teamwork skills

Have strong communication skills and respect for patients and their privacy and information handling

Have a proven track record (please provide references) and relevant experience in a medical practice is a positive

Have a willingness to learn on the job, be flexible and enjoy a busy teamwork environment

Have knowledge of Medicare and billing (not essential, training will be provided as needed)

Be experienced and trained in medical software (preferably Genie) (not essential, training will be provided)

Have strong communication skills and respect for patients and their privacy and information handling

Have strong attention to detail, ensuring closing the loop and checking tasks completed

Understand all roles and responsibilities of medical practice stakeholders

Have availability to work 1 -3.5 days per week Monday to Saturday. Flexibility to cover potential additional shifts would also be beneficial. Hours to be negotiated.

Have no restrictions on residency and have the right to work in Australia

Have a current working with children check, national Police check completed or evidence of application

If you wish to apply via Seek please click on “Apply” on this ad. Please submit a cover letter and CV, complete with references, and current availability.

Please note that only shortlisted applicants will be contacted with an offer of an interview. If a suitable applicant applies and accepts the position, this position may be filled prior to the end of the running of this advertisement. Please note that this position has also been advertised elsewhere.