The Practice

Based in Preston, Inside Out Dermatology is a well established dermatology, laser and wellness practice, providing premium and holistic services to improve the health of skin.

An opportunity exists for a motivated individual with a friendly and warm deposition to greet patients as they arrive at the practice. With the growth of this practice, an experienced Medical Receptionist is required to join the team to provide administrative support to the practice. This small and close-knit team enjoys professional working relationships focusing on delivering the highest quality service and professionalism to their patients.

Previous experience in a general or specialist private medical practice is ESSENTIAL. Please note that applicants without prior medical receptionist experience will NOT be considered for this position.

Key Duties and Responsibilities include:

Greeting patients and ensuring documentation is completed and scanned into the patient record

Answering telephone enquiries

Scheduling patient appointments

Confirming appointments - SMS and calling

Patient accounts, billing and receipting

Mail management

Maintenance of the reception and waiting room area

Direct communication with the Dermatologist and other members of the clinic staff.

Available 830am to 530pm, 2 days a week (with an additional Saturday if required)

To be successful in this position you will have these attributes:

A friendly and professional manner and presentation

Outstanding customer service

Exceptional communication skills and phone manner

Reliable, hardworking & honest

Strong computer knowledge and skills

Knowledge of Medicare billing

High level of proficiency in Xestro is desirable but not required as training will be provided.

Proactive attitude, and an individual that takes initiative and works independently.

An ability to multi-task and prioritise under pressure

Strong attention to detail and accuracy is essential

Previous medical reception/administration experience is preferable

Salary & Benefits

You will be rewarded and appreciated, working in a stimulating team environment, offering a competitive hourly rate, commensurate with experience, 2 days per week with an addiitonal saturday at times; days to be discussed.

Additionally, this role enjoys the support of the dermatologists who values the input and the contribution of the Medical Receptionist position to the success of the practice. This is a career opportunity and as the practice continues its growth trajectory, this position may also grow and expand.

To Apply:

Please provide a cover letter detailing your interest in and suitability for the role along with your CV to [email protected]

Applications which do not meet the criteria above will not be considered. Only shortlisted applicants will be contacted.

Phone interviews will occur prior to expiration of advertised role. Early applications are advised.