Roebourne WA location

Make a real difference

Join a fun and dynamic workplace

About Mawarnkarra Health Service (MHS)

Mawarnkarra (MHS) is the largest primary health care provider providing direct services to Aboriginal and Torres Strait Islander peoples living in the Roebourne area. MHS provides the families of Roebourne with a fully functional and accredited Clinic that treats approximately 3,000 people per year.

Delivering quality medical services to improve the physical, spiritual, cultural, social and emotional wellbeing for families. MHS aspires to be a strong, sustainable and recognised health service that builds healthier communities and positive change for our Aboriginal and Torres Strait Islander families and those who call Roebourne home.

MHS is looking for people who want to make a real difference in the health of Aboriginal and Torres Strait Islander families.

The Position

The Practice Manager role is a part of the Clinical Service Team of Mawarnkarra Health Service.

The Practice Manager is responsible for administrative support of clinical activities under the Senior Medical Officer. The role manages and leads a team that supports reception, benefit optimisation (Medicare/PIP), transport and patient journeys to offsite health services. The role will ensure clinical systems and infrastructure are in place and deliver a best practice health service.

The Practice Manager is responsible for the day-to-day operational and administrative management. This role does not deliver front line clinical services and thus qualification in a healthcare profession is not essential. This role will work alongside the Clinical Manager to support efficient operations

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply. (Refer Section 51 of the Equal Opportunity Act (WA) 1984).

The Requirements

Managing the reception team to ensure culturally safe, private, accurate and efficient patient check in and patient profiles (biographics data)

Ensure effective and efficient processes in place to arrange and advise patient of appointments maximizing attendance rates

Lead the coordination of patient journey services, advocating for our patients to WACHS PATS and other relevant services, and ensuring time to effectively advise and transport patients to and from their journey

Deliver improvements to the management of local patient transfer services to Mawarnkarra clinics, optimising driver allocation and task completion

Manage the planning of clinics of various internal and external providers who attend to deliver health services to patients

Remain abreast of Medicare, Practice Incentive Payments and any other non-grant benefit that may arise relevant to clinical activities. Ensure communication to SMO and management of any changes.

Coordinate opportunities for staff education on the optimisation of Medicare and PIP payments

In consultation with the Senior Medical Officer, lead the implementation of improvements to Medicare items /PIP / other benefits relevant to Mawarnkarra

Work alongside Clinical Manager and Business Development Manager to ensure data governance in place for Communicare. To ensure data quality, security, and compliance, ultimately improving the reliability and trustworthiness of the data.

The Practice Manager has administrator rights for Communicare, ensuring compliance with procedures on changes made to any aspect of Communicare

As part of data governance, review and undertake audits on data entry, data in systems and supporting clinical audits

Other Requirements

Relevant tertiary education or certificate 4 competence alongside significant demonstrated work experience

Consent to undergo a Western Australian Working with Children Check and a National Criminal History Check. Employment is conditional pending the outcome of these checks.

Must hold a current Australian Drivers Licence.

Current CPR Certificate desirable, training can be arranged on commencing employment.

All employees are subject to regular random drug and alcohol screening

Attend and participate in professional development programs, seminars, and conferences as approved

Remuneration Benefits include:

Salary of $148,488 - $151,543

11.5% Superannuation

Housing and District allowances (subject to eligibility)

Full-Time hours: Monday - Friday

Generous Salary Sacrifice options available

Applications

Please address the Skills and Experience mentioned above, in your Resume/Cover Letter.

MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply. (Refer Section 51 of the Equal Opportunity Act (WA) 1984).