Moorditj Koort Aboriginal Corporation is an Aboriginal community controlled, not-for-profit organisation that supports the health and wellness of Aboriginal and Torres Strait Islander peoples living in WA. Moorditj Koort Aboriginal Corporation has a range of programs designed to help Indigenous peoples in our community.

Moorditj Koort Aboriginal Corporation was established in partnership with the Aboriginal Community and the Rockingham Kwinana Divisions of General Practice (RKDGP) in 2010. The need for establishing Moorditj Koort Aboriginal Corporation was raised at a community meeting in 2009 in the Perth Metropolitan Aboriginal Planning Forums with a vison to create a ‘One Stop Shop’. The community stated that the biggest issues facing Aboriginal people was the increased number of services engaging with Aboriginal people without visible outcomes.

About the Role

We are seeking an experienced Practice Manager for a 6-month contract to support the start-up and accreditation process of our new Aboriginal Medical Service. The ideal candidate will have a strong background in practice management, accreditation (e.g., RACGP Standards), and establishing new medical practices. This role requires leadership, operational oversight, and strategic planning to ensure a smooth transition to full-service operations. The Practice Manager will also be responsible for training a Trainee Practice Manager and overseeing the operations of multiple sites.

Key Responsibilities

Accreditation & Compliance: Lead the accreditation process, ensuring compliance with RACGP and other relevant healthcare standards.

Practice Start-Up: Oversee the operational setup of the medical service, including staffing, policies, procedures, and workflows.

Operational Management: Establish and implement efficient administrative and clinical processes to support best-practice patient care.

HR & Staff Leadership: Support recruitment, onboarding, and training of clinical and administrative staff.

Training & Mentoring: Provide on-the-job training and mentorship for a Trainee Practice Manager, helping them develop key skills in managing a healthcare practice.

Multi-Site Oversight: Manage the daily operations across multiple sites, ensuring consistency in service delivery and adherence to policies and procedures.

Finance & Resource Management: Assist in budgeting, financial planning, and procurement to ensure the practice is well-resourced.

IT & Systems Implementation: Ensure effective setup of medical software (e.g., Best Practice/Medical Director), telehealth, and patient record systems.

Stakeholder Engagement: Liaise with internal and external stakeholders, including healthcare providers, regulatory bodies, and community members.

Risk & Quality Management: Develop and implement quality assurance and risk management strategies.

Project Coordination: Work collaboratively with leadership to meet key milestones in establishing the practice.

Key Selection Criteria

Essential:

Proven experience in practice management, particularly in new practice start-up and accreditation.

In-depth knowledge of RACGP accreditation standards and other healthcare regulations.

Strong leadership and project management skills.

Experience with HR processes, including recruitment and staff training.

Knowledge of Medicare, billing systems, and financial management in a healthcare setting.

Familiarity with practice management software and IT systems.

Ability to engage effectively with Aboriginal and Torres Strait Islander communities.

Experience in training or mentoring junior staff, including Trainee Practice Managers.

Experience in managing multiple locations and ensuring operational consistency across sites.

Excellent problem-solving, communication, and organisational skills.

Desirable:

Experience working in an Aboriginal Medical Service or community health setting.

Relevant qualifications in Practice Management, Business Administration, or Healthcare Management.

Please note there is no closing date for this position.

Applications will be assessed on submission and interviews scheduled accordingly.

Only shortlisted applicants will be contacted.