Succeed Training Pty Ltd is a family-owned Registered Training Organisation (RTO) based in St Leonards, Sydney. We specialise in delivering electrical test and tag training courses to individuals and businesses across Australia and also supply a wide range of electrical testing equipment and accessories.

Our team is passionate about quality training, great customer service, and building lasting relationships with our clients. As our business continues to grow, we are seeking a professional and enthusiastic Office Coordinator to join our team and help keep things running smoothly.

About the Role

The Office Coordinator plays a central role in the day-to-day running of the business. You'll be responsible for managing office operations, supporting trainers and students, assisting customers with course and equipment enquiries, and coordinating administrative processes to ensure everything runs efficiently.

This is a great opportunity for someone who is organised, customer-focused, and enjoys variety in their work. This role is 4 days a week, with flexibility on days.

Key Responsibilities:

• Manage day-to-day office administration and provide support to the team.

• Respond to student, customer, and supplier enquiries via phone, email, and in person.

• Process course enrolments, maintain records, and ensure RTO compliance documentation is accurate.

• Prior experience with RTO compliance or training industry is preferred but not essential.

• Support trainers with course scheduling, preparation, and logistics.

• Assist with product quotes, sales orders, and stock coordination.

• Liaise with suppliers and couriers to manage deliveries and stock levels.

• Contribute to marketing activities and process improvements.

Skills & Experience

Essential:

• Proven experience in an administrative, office coordination, or customer service role.

• Minimum of 3+ years of office administration or customer service experience required.

• Strong communication and interpersonal skills.

• Excellent organisational skills and attention to detail.

• Intermediate to Advanced level of Microsoft Office proficiency required.

• Ability to multitask and manage competing priorities.

• Professional, reliable, and proactive approach to work.

• Australian work rights are required for this position.

Desirable:

• Experience working within a Registered Training Organisation (RTO) or education environment.

• Familiarity with accounting software (e.g. Xero or MYOB).

• Understanding of trade or electrical safety equipment (training will be provided).

What We Offer

• Salary of $65,000 – $80,000 + super, based on experience.

• Friendly, family-oriented workplace where your contribution is valued.

• Convenient St Leonards location, close to public transport.

• A varied and rewarding role with room to grow.

• The opportunity to be part of both our training and equipment operations as we continue to expand.

How to Apply

If you're an organised, reliable, and customer-focused professional looking for a long-term role in a supportive environment, we'd love to hear from you.

Please submit your resume and a brief cover letter outlining your experience and why you'd be a great fit for the Succeed Training team.