CIBO DESIGN PTY LTD

Office Manager | Brookvale, NSW

Full Time Position
Salary: $70,000 - $80,000

About the role

We're seeking an experienced and proactive Office Manager to take ownership of our day-to-day administrative and operational functions.

In this pivotal role, you'll ensure the smooth running of our office and warehouse operations, maintain compliance across HR and WHS areas, and provide high-level support to senior management.

This is a hands-on, varied position suited to someone who thrives on organisation, problem-solving and keeping things running seamlessly behind the scenes.

What you'll do

You'll be the organisational heartbeat of CIBO, keeping our operations running efficiently across the office and warehouse. Each day will bring variety — from co-ordinating new staff inductions to organising staff travel to improving office systems.

Your responsibilities will include:

Office & Administration Management

Plan, coordinate and oversee daily office operations to keep systems, schedules and communication flowing efficiently.

Maintain shared documentation, filing systems and supplier records (digital and physical).

Manage correspondence, stationery, consumables and ensure the office remains clean, functional and welcoming.

HR & Team Coordination

Support recruitment and onboarding, including employment agreements, induction packs and training records.

Track staff leave, manage rosters and maintain HR documentation with confidentiality.

Assist with performance review coordination and foster a positive, respectful team culture.

Facilities, IT & Equipment

Coordinate building, cleaning, air-conditioning, plumbing and electrical maintenance.

Manage IT and phone systems, liaising with external suppliers to troubleshoot issues and coordinate upgrades.

Oversee company vehicle servicing, forklift compliance and warehouse equipment maintenance.

Communication & Support

Act as the key link between departments — ensuring seamless communication between Customer Service, Warehouse, Sales and Marketing teams.

Support customer service escalation and assist the marketing team with product collateral, website testing and social media administration.

Financial & Reporting Support

Track office expenses, assist with supplier invoicing and petty cash reconciliation.

Prepare reports for management and contribute to cost efficiency initiatives.

Management Assistance

Provide administrative support to the Managing Director and National Sales Manager, including diary management, travel bookings and trade show coordination.

Prepare internal communications, meeting notes and presentations.

Safety & Compliance

Oversee WHS procedures across both office and warehouse environments.

Maintain records of safety meetings, first aid kits and PPE.

Ensure compliance with company policies and identify areas for continuous improvement.

About you

You're a natural organiser and communicator who enjoys variety, responsibility and creating structure within a fast-paced environment. You bring professionalism, initiative and warmth to everything you do.

Essential

Tertiary level qualification related to management

2–3 years' experience in office management, administration or co-ordination

Strong organisational, communication and problem-solving skills

Proficiency with Microsoft Office and Google Workspace

Understanding of HR and WHS administrative processes

High attention to detail and ability to juggle multiple priorities

Professional, calm and solutions-focused approach

Australian citizenship or permanent residency with full working rights

Desirable

Experience liaising with large organisations such as Bunnings or national retailers

Exposure to digital marketing, website or CRM systems

What's next?

We make hiring decisions based on your experience, skills and passion so even if you don't match every listed skill or tick every single box, we'd still love to hear from you.