About Us:

IMPEX IMPORTS INTERNATIONAL PTY LTD, trading as Harbour Lane Furniture & Bedding, was founded in 2020 in Dandenong, Victoria. We currently operate four retail stores across Victoria and New South Wales, with a fifth store opening in South Australia in 2025.

We specialise in a curated range of stylish, comfortable, and affordable furniture, including bedroom suites, lounges, dining sets, and home décor. We are proudly Australian-owned and focused on long-term, inclusive growth.

The Opportunity:

We are currently seeking a full-time Retail Manager based in our Traralgon, VIC 3844 store. This permanent position is ideal for someone passionate about retail operations, team supervision, and delivering outstanding customer experiences.

Key Responsibilities:

Oversee day-to-day retail operations in the Traralgon store.

Coordinate marketing activities and in-store promotions.

Monitor stock levels and assist in ordering and inventory control.

Deliver high-quality customer service and resolve escalated issues.

Supervise team members and assign responsibilities effectively.

Assist in pricing strategies and promotional planning.

Record and report sales, transactions, and store activity.

Manage staff rosters and workplace scheduling.

Support staff training and development.

Ensure compliance with WHS standards and company procedures.

Maintain store presentation and visual merchandising.

Work toward achieving sales targets and key store performance indicators (KPIs).

Skills and Qualities We Value:

Strong communication and interpersonal skills.

Passion for customer service and operational excellence.

Ability to motivate and support team members.

Comfortable working with budgets, sales reports, and POS systems.

Highly organised, reliable, and solutions-focused.

Basic knowledge of Microsoft Office or willingness to learn.

Available to work weekends and public holidays as required.

Benefits:

Competitive salary: $75,000–$80,000 + superannuation

Onsite staff parking

Discount on furniture and homewares

Stable role in a growing company

Supportive and welcoming team environment

Career advancement opportunities