Residential – Onslow
Full-time

• Starting salary: $64,604.80 p.a. pro-rata negotiable, plus allowances
• 6 weeks Annual Leave
• Super matching scheme.
• Supportive Team
• Opportunity for development

About the Position

Do you thrive in a busy front-facing role and enjoy helping people? A career as a Customer Service Officer could be right for you.

The Shire of Ashburton is looking for a friendly and reliable Customer Service Officer to be the welcoming face of our Onslow Administration Building. As the first point of contact at the Shire's Administration Building, you'll play a vital role in delivering high-quality customer service to residents, visitors, and internal teams. From managing reception and switchboard calls to processing payments, registrations, and venue access, your work will help ensure the smooth day-to-day operation of our front office.

You'll also assist with records management, purchasing office supplies, and handling emails and mail. This role is perfect for someone who enjoys variety, takes pride in their work, and thrives in a fast-paced, community-focused environment.

This full-time position is suited to local residents who have their own accommodation and are looking to contribute meaningfully to their town while developing their professional skills in a supportive team. We welcome applications from people of all experience levels. If you're organised, approachable, and eager to learn, we'll provide the support and training you need to succeed.

For further information regarding this exciting opportunity, please refer to the application package (available by clicking the Apply button). For any queries not answered by the application package, please contact Dee Walkington, Coordinator Records and Customer Service on 0427 993 410.

Please Note: Canvassing of Councillors or Shire Employees will disqualify. All terms and conditions are as per the Shire of Ashburton Enterprise Agreement 2022.

The Shire of Ashburton is committed to diversity and strongly encourages candidates from different cultural, gender and age backgrounds to apply.

Applications Close 9.00am, Mon 17 November 2025

Applications must be submitted online via the Shire of Ashburton website: www.ashburton.wa.gov.au and shortlisting may commence immediately.

Note: This vacancy may close early if a suitable candidate is identified. Your early application is encouraged.