The City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive contribution to the City and its community.

Team Leader Administration (Planning Approvals)

Salary: $94,267 to $101,636

Plus up to 15% superannuation (conditions apply)

Full Time Permanent Position

Flexible work arrangements

Ref No: 25-111

Newly created senior administration role leading our administration team! The Planning Services business unit is responsible for delivering the City’s statutory and strategic planning functions, and our administration team provide crucial support to keep everything running smoothly. The administration team are responsible for customer service, accepting, encoding and finalising applications and a range of general administration duties including arranging meetings, invoicing, purchasing, reporting and arranging consultation for development proposals.

As the Team Leader Administration, you will be leading a small administration team to ensure high quality support and customer service and be responsible for developing and maintaining efficient administrative systems aligned with City policies and procedures. In addition, you will ensure compliance with statutory obligations, financial protocols and customer service standards, contribute to continuous improvement initiatives and monitor the team performance against KPI’s.

This is a fantastic opportunity to take ownership of a new role, contribute to a collaborative and professional team environment, and help deliver excellent service to our customers.

If you’re ready to lead with purpose and make a meaningful impact, we’d love to hear from you.

To apply, please submit your resume and a cover letter (no more than 3 pages each) which address the following selection criteria:

Proven experience in leading small teams to achieve administrative and customer service outcomes.

Developing and/or contributing to strategic administrative initiatives aligned to organisational plans.

Attention to detail, organisation and time management skills.

Highly developed interpersonal skills.

Highly developed verbal and written communication skills including report writing.

For further information, please contact Laura Kelliher, Coordinator Planning Approvals on 9400 4410.

To apply, please click on the “Apply” button above and submit your resume and covering letter online via the City’s recruitment portal, addressing the above criteria. Applications close at 11.55pm on Monday 10 November 2025.

The City of Joondalup is committed to diversity and inclusion within all organisational practices and is an equal opportunity employer. The City encourages Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people with a disability, people of all ages, sexualities and genders to apply for this position.

All employees and prospective employees of the City of Joondalup are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed.

JAMES PEARSON

Chief Executive Officer

Canvassing of Elected Members will disqualify applicants.