Are you an organised, tech-savvy professional who thrives in a fast-paced environment? RedDoor is looking for a proactive and detail-oriented Administration Officer to join our growing team! If you have strong administrative skills, excellent communication abilities, and the ability to learn new software quickly, we’d love to hear from you.

About RedDoor:

RedDoor is a community-focused not-for-profit organisation in the North West Queensland, providing a range of services, including NDIS supports, SIL homes, social enterprise initiatives, and local youth engagement and training programs. Our team is dedicated to making a positive impact, and we need a reliable Administration Officer to help keep things running smoothly.

About the Role:

As an Administration Officer, you will be responsible for managing office operations, supporting various departments, and ensuring efficient communication with stakeholders. This role requires someone who is highly organised, adaptable, and confident in using different IT systems.

Key Responsibilities:

Answer and manage phone calls and emails professionally.

Provide general administrative support across different departments.

Assist with scheduling, data entry, document creation and document management.

Maintain compliance records and assist with regulatory requirements.

Support HR with recruitment and onboarding tasks.

Prepare reports, internal communications, and documentation.

Manage travel arrangements (minimal).

Work with various software systems and quickly adapt to new platforms.

What We’re Looking For:

Trustworthy and self-motivated – willingness to perform high quality work unsupervised

Excellent communication skills – written and verbal.

Strong IT skills – ability to learn new software quickly.

Attention to detail – accuracy and efficiency in administrative tasks.

Organisational skills – ability to multitask, prioritise effectively and ensure follow though.

Problem-solving mindset – proactive approach to challenges.

Team player – ability to collaborate and support different departments.

Previous experience in administration, customer service, or business support.

Familiarity with compliance requirements (NDIS experience is a bonus but not essential).

Experience using CRM / database systems.

Strong internet service and quiet home office (if working remote)

Why Join RedDoor?

Work remotely (Unless you happen to be in Cloncurry or Mount Isa)

Be part of a supportive, community-driven organisation.

Career growth and professional development opportunities.

Working with a variety of tasks, systems and departments.

A chance to make a real impact.