About the role

Motackle and Outdoors' is seeking an experienced eCommerce Department Manager/Assistant Manager to join our team in Coffs Harbour, NSW. This full-time role will be responsible for overseeing and optimising our growing online retail operations, ensuring a seamless and engaging customer experience.

What you'll be doing

Manage the day-to-day operations of the eCommerce department, including inventory management, order processing, and customer service

Develop and implement strategies to improve customer engagement, and enhance the overall eCommerce user experience.

Oversee the maintenance and continuous improvement of motackle's values and policys.

Provide leadership and mentorship to the eCommerce team, fostering a culture of innovation and excellence.

Over seeing a team of 5-6 on a daily basis.

What we're looking for

A professional people person with the ability to solve problems quickly and proficient in conflict resolution.

Minimum 5 years of experience in eCommerce management, with a proven track record of driving growth and improving operational efficiency (preferred, but not necessary)

Excellent problem-solving, decision-making, and project management skills.

Strong leadership, team-building, and communication abilities.

Passion for the retail, fishing and outdoor industry, with an understanding of emerging trends and customer behaviours.

What we offer

At Motackle and Outdoors', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, you will enjoy a range of benefits, including:

Professional development opportunities.

Discounts on our high-quality fishing and outdoor and lifestyle products.

Supportive and collaborative team culture.

Opportunities for career advancement and growth within the organisation

About us

Motackle and Outdoors' is a leading retailer of outdoor equipment, fishing gear, and lifestyle products. With a strong presence both online and in physical stores, we are committed to providing our customers with the best products and services. Our company culture is built on a passion for the great outdoors, and we strive to create an engaging and rewarding shopping experience for our customers.

Apply now for this exciting opportunity to join our dynamic team and contribute to the growth of our eCommerce operations.