About the Role

We’re looking for a confident, well-organised, and people-focused team member. Your key duties are to call and email existing and new customers, greet clients, and assist with consultations so every visitor feels genuinely cared for. You’ll also support the clinic manager with client follow-ups, database organisation, and newsletter marketing.

Key Responsibilities

· Call and email clients to follow up and confirm bookings.

· Greet customers and provide a warm, professional experience.

· Assist in consultations and record client details (training provided).

· Categorise and tag customers accurately in our CRM.

· Help create and send newsletters and promotional offers.

· Support daily operations and manager tasks.

What We’re Looking For

· Excellent phone and communication skills.

· Friendly, professional, and customer-focused manner.

· Good organisation and follow-up skills.

· Comfortable using computers and basic marketing tools.

· Experience in beauty, clinic, or customer service preferred.

Benefits

· $28 – $35 per hour + bonuses & commission

· Training in scalp consultation and marketing systems

· Supportive, positive, and professional team culture

· Staff discount

How to Apply

If you’re passionate about customer care and want to grow with a friendly, professional team, we’d love to hear from you!
Please apply via Seek or email your CV and a short cover letter to:
[email protected]
Please include your availability and note that this position is based in our Miranda clinic.