Bayside Animal Hospital first opened its doors in 2018 with just one vet and two nurses. Today, we have three ISFM-accredited hospitals in Wolli Creek, Waterloo and Rhodes.

Due to our rapid expansion, we are looking for veterinary administrative assistants to assist our ever-growing team. We need someone who is enthusiastic about pet care and who can help make sure owners are given the best advice possible from the moment they walk in.

This role is suitable for someone with knowledge of the medical or veterinary field, including those studying veterinary medicine, animal studies, vet nursing or someone returning to the field. Our client base includes those with either limited English or English as a second language, so patience and understanding are a must as we tend to cater to those with language barriers. Training will be provided.

In this role, you will be involved in:

Meeting and greeting the clients

Processing payments and insurance requests both manually and via GapOnly

Handle a multi-line phone switch for our hospitals

Book appointments and triage patients both over the phone and in person

Assist in managing the email inboxes

Assist the vets and nurses on a day-to-day basis

Manage documentation, including the uploading of microchip details and ensuring all patient-related information is uploaded to the appropriate files

You will not be alone in your role! You will be assisted and trained by our experienced Vet Nurse and Administrative Manager. In this role you will:

Receive hands-on training with our Administrative Manager and training alongside the nurses

Above award wage

Snacks (stocked at all locations) with bonus cake and treats on birthdays

Close to public transportation and free parking

End of year party hosted by management

To be successful for this role, you will need:

Experience with EzyVet or similar online booking systems

Intermediate computer literacy skills

Knowledge of pet products and care or willingness to learn

Ability to multi-task in a sometimes high-stress environment

Please email your cover letter and resume to [email protected] and attention it to Renate. If you have any questions regarding the role, please call us on (02) 7901 0837 or email us. Unfortunately, candidates will not be contacted if not suitable for the role.