Office Manager – Maternity Cover (minimum 12 months)

About You

Are you someone who can spot opportunities for improvement and confidently implement changes that make a real difference to how a business operates?

Are you someone who builds relationships on trust, honesty, and integrity — both with your team and with clients?

Are you someone who shows initiative, makes confident decisions, stays solutions-focused, and takes accountability for your work?

Are you someone who brings energy and positivity to your work, and is genuinely passionate about what you do?

About the Role

This is a Maternity leave cover position with a minimum contract period from December 2025 to December 2026.
As our Office Manager, you’ll play a central role in ensuring the smooth day-to-day operations of the business, supporting the team, and driving improvements in systems and processes. This is an established position within our business and will suit someone who thrives on taking ownership, keeping things organised, and finding smarter ways to get things done.

Key Responsibilities:

Administration & Finance

Manage accounts payable and receivable, liaising with external bookkeepers

Reconcile bank accounts and investigate discrepancies

Invoicing for completed works

Respond to customer enquiries regarding accounts

Assist with budgeting and forecasting alongside management

Signing off weekly payroll

Operations & Team Support

Provide customer service and reception support as needed

Assist management with scheduling of jobs

Oversee recruitment and onboarding processes (qualified trades and apprenticeships)

Manage business insurances

Maintain documentation for commercial contracts

Develop and implement standard operating procedures, policies, and position descriptions

Ensure office housekeeping is maintained

Business Growth & Improvement

Support marketing activities including tracking test & measures and KPIs

Ensure compliance with OH&S practices and policies

Identify and implement continuous improvement opportunities for staff and the business

Coordinate marketing initiatives, including managing social media accounts and updating website content.

Required skills and experience

Strong administrative skills with a solid understanding of office operations; trade experience advantageous.

Strong financial acumen, with experience using Xero and Dext (payroll experience necessary).

Proficient in Microsoft Office programs.

Demonstrates ability to lead by example and foster a positive team culture

Adaptable to change, with excellent problem-solving abilities.

Marketing experience, including social media proficiency – Preferred but not essential.

Passionate about providing excellent customer service.

Excellent communication skills, both verbally and electronically.

Why Join Us?

Be part of a team that values collaboration, accountability, and professional growth. This role gives you the chance to take the reins of an established office management system while exploring new ways to improve efficiency and help the business thrive.

Remuneration

KBC is an equal opportunity employer who treats all employees fairly. Pay subject to experience and role.

When benchmarked against industry standards, our employees are consistently paid above the average rate.

Contact

To discuss this opportunity further, please contact the office on (02) 6040 8089, or submit your resume and a cover letter to Kade at [email protected]