About Elite Hair Clinic

Elite Hair Clinic is one of Australia’s leading medical hair restoration clinics, providing advanced FUE and DHI hair transplant techniques, PRP therapy, and non-surgical hair loss treatments. Led by Dr Will, our team is committed to clinical excellence, patient care, and innovation in aesthetic medicine.

Position Overview

The Office Manager will organise and control the day-to-day administrative functions and resources of the clinic, ensuring smooth, compliant, and efficient operations. This role is pivotal in supporting both clinical and administrative teams, managing office systems, and upholding service standards across patient care, HR, and operational processes.

Key Responsibilities

Contribute to the planning, review, and continuous improvement of office services and procedures.

Oversee administrative workflows, ensuring priorities and service standards are met.

Allocate and manage office resources including staff, space, and equipment.

Assign tasks to administrative personnel, monitor performance, and provide feedback.

Manage patient records, clinic accounts, and general administrative documentation.

Liaise with medical professionals, suppliers, and partners to facilitate daily operations and resolve issues.

Oversee procurement and maintenance of office and medical supplies.

Ensure compliance with health and safety regulations and relevant government legislation.

Support HR functions including hiring, onboarding, payroll coordination, and staff training.

Contribute to the clinic’s culture of professionalism, confidentiality, and patient satisfaction.

Qualifications and Experience

AQF Associate Degree, Advanced Diploma, or Diploma in Business Administration, Management, or related field; or

At least three years of relevant experience in an administrative or managerial role (healthcare experience preferred).

Clinical experience a bonus

Strong organisational, leadership, and interpersonal skills.

Proficiency in office management systems, digital tools, and scheduling software (e.g., Go High Level, Google Workspace).

Understanding of medical privacy and compliance standards (e.g., AHPRA, privacy legislation).

Why Join EHC

Work alongside a respected medical and administrative team at the forefront of hair restoration in Australia.

Opportunities for professional growth within a supportive, purpose-driven clinic.

Modern, collaborative work environment located in Sydney’s CBD