Operations & Compliance Assistant

Elite Smart Energy Solutions | Full-Time | South Melbourne VIC
Industry: Renewables & Environment | Home Electrification
Hours: Monday to Friday, 9:00 AM - 5:30 PM
Working Holiday Visa holders welcome

Join a Growing Renewable Energy Company Making a Real Difference

Elite Smart Energy Solutions (ESES) is a rapidly expanding leader in renewable energy and home electrification, delivering sustainable solutions across solar, battery, heat pump, and reverse-cycle installations.

We are seeking a motivated Operations & Compliance Assistant to support our operations team in maintaining high-quality standards, compliance accuracy, and seamless coordination across projects. This role is ideal for someone with strong organisational skills and attention to detail who wants to build a long-term career in operations - with the opportunity to progress into an Operations Manager position as the company continues to grow.

What You’ll Be Doing

Supporting the end-to-end operations and compliance processes for residential solar, battery, heat pump, and air-conditioning installations.

Conducting audit assessments and photo reviews to ensure compliance with Solar Victoria, Clean Energy Council, and VBA requirements.

Requesting and verifying compliance certificates from accredited installers and government bodies.

Preparing detailed audit and compliance reports for senior management to assist with budget forecasting and operational insights.

Assisting with installer scheduling, documentation control, and system data management.

Coordinating and reviewing work from offshore data entry staff, including training, daily task management, and accuracy checks.

Supporting accounts receivable functions - monitoring customer payments, issuing reminders, and assisting with debt collection where required.

Managing select post-installation cases and service issues, ensuring smooth communication and resolution.

Sales Processing: End-to-end processing of residential heat pump, air-conditioning, solar, and battery sales, including verification of sales documentation, creation of deals in CRM (HubSpot), and coordination between sales, operations, and installation teams to ensure smooth project delivery.

Customer Contact & Enquiries: First point of contact for customer enquiries regarding new and existing installations, providing clear communication on project progress, timelines, and requirements while maintaining a high level of professionalism and customer satisfaction.

About You

Prior experience in operations, administration, or compliance within renewables, construction, or trades (preferred but not essential).

Strong attention to detail and ability to follow structured processes accurately.

Excellent organisational, analytical, and communication skills.

Comfortable working with digital systems, spreadsheets, and internal databases.

Proactive and reliable - thrives in a fast-paced, collaborative environment.

Looking to grow long-term with a company that invests in its people and internal progression.

Why Join Elite Smart Energy Solutions?

Be part of an Australian-owned company driving the transition to clean home energy.

Supportive and collaborative operations team environment.

Career progression opportunities - pathway to Operations Manager for the right candidate.

Monday to Friday work schedule (no weekends).

Working Holiday Visa holders encouraged to apply.