Receptionist and All-Rounder Dental/Admin Assistant (two roles)

Springvale Orthodontics is a boutique specialist orthodontic practice that prides itself in providing quality orthodontic care to our vibrant local community. Our patients are our family.

Why join us

Warm, friendly and family-like team

Above-award wages commensurate with experience

Purpose-built facilities with advanced technology including 3D intraoral scanning and printing

Cloud-based software and a largely paperless office

Free unlimited car parking

We have two full-time, long-term career opportunities available to support our Clinic's continued growth. Orthodontic/Dental industry experience is not necessarily required as full training on our services will be provided.

Essential

Experience and proficiency in business communication, administration, customer service and/or reception management, CRM/Practice Management software

Strong computer literacy (Mac OS preferred), able to navigate multiple systems, and comfortable with working across numerous web-based systems and applications simultaneously

A “people person” with great interpersonal skills, someone who is agile and able to multitask while staying calm under pressure

A team player who gets along with our friendly and caring team, is punctual and reliable, and has own car transport

Full-time Monday to Friday availability (students are respectfully asked not to apply)

Working with children card (employee) and National Police check or willingness to obtain

Unrestricted rights to work in Australia

1. Receptionist - immediate start

Managing a busy Front Desk Reception, greeting patients and triaging, while simultaneously attending to incoming phone calls, emails and text messages

Handling new patient enquiries, inbound and outbound referrals, booking initial consultation appointments, explaining our services, confirming upcoming appointments, following up for X-rays

Sending correspondence by email, discussing treatment plans and payment options, invoicing, collecting initial payments, treatment and financial consent

Preparing for patient appointments including treatments commencing and concluding, submitting and monitoring lab requests

Fielding enquiries relating issues with appliances

Assistance with the preparation of appliances through our in-house laboratory

Support with sterilisation of instruments and occasional chair-side assistance

2. All-Rounder Dental/Admin Assistant - January 2026 start

Chair-side assistance

Sterilisation

Photographic records and intraoral scanning

3D printing and assistance with the preparation of appliances through our in-house laboratory

Reception and administration

What we will provide:

On the job training

Comfortable and friendly working environment

Opportunities for continuing education and career development

If this sounds like you, please apply now via Seek with your resume (including contactable referees), and a one-page cover letter telling us which role you are applying for while detailing your interest and how you would be a good fit. Applications without a cover letter will not be considered.

As part of your application, please also complete and submit the following online form:
https://forms.gle/M8BqN7iYnJftrLdX7

Applications must be submitted via Seek, and as patient care is our priority, we kindly ask candidates to refrain from calling the Clinic to enquire about the status of their application.