RMS Training (Richards Mining Services Pty Ltd) commenced operation in 2001 and is WA's premier training provider for the Mining, Civil Construction and Transport industries.

We are currently seeking two applicants to fill the positions of Reception/Sales Administrators. The successful applicants primary role will be to respond to clients either over the phone or face to face to answer queries and provide information on courses, and provide directions to online booking. This role will be a customer and sales focused role and will also be responsible to maximise upsell opportunities to existing clients.

We are seeking two persons to fulfil 4.5hrs a day each working the hours of 7.30 am - 12.00pm or 12.00pm - 4.30pm on a rostered basis.

This role is a busy fast paced role with phone management being the predominant responsibility.

Key attributes for this position will include:

Ability to manage multiple calls at once

Proven sales knowledge and selling skills

Strong knowledge of Microsoft Office suite

Excellent telephone manner

Strong communication skills

Proven initiative and problem solving skills

Ability to work in a fast paced team environment

Be a quick learner and understand the courses we sell

Ability to increase hours to cover sick leave or annual leave

The Sales Administrator will be required to:

Present, promote and sell our training courses using solid arguments to existing and prospective customers

Establish, develop and maintain positive business and customer relationships

Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments

Process EFT and cash sales transactions

Maintain administration of client profiles in Axcelerate (Student Management software)

Onboard corporate clients to the Corporate Client Portal to facilitate self booking

Respond to customer requests for course information

Complete daily administration tasks

Utilise problem solving skills in meeting customer demands for scheduling of courses

The role will also offer:

Commission on daily sales targets being achieved

Staff entertainment package

If this sounds like the opportunity you are looking for, further information can be obtained by contacting:

Merryn Richards via email :
[email protected]
For further information, please contact 9400 7500.

Richards Mining Services Pty Ltd
Joondalup WA 6027
PH: (08) 9400 7500