www.activerehab.com.au

RECEPTIONIST / ADMINISTRATION OFFICER

We're looking for enthusiastic and committed Receptionist/Administration Officers who are hungry to learn, strive for excellence, and make a positive impact. Our ideal candidate will have a proactive, humble approach and possess exceptional interpersonal skills. Full time (38 hrs/week), with option for 32-38 hrs/week, if desired.

Are you:

A team player who enjoys achieving shared goals?

Skilled in written and verbal communication?

Organized with excellent time management?

Friendly and approachable, able to build rapport with team members, patients, physiotherapists, and doctors?

Professional, representing both your own skills and the talents of your team?

If so, we would love for you to join our team!

Why Choose Active Rehabilitation Physiotherapy?

Since 1986, Active Rehabilitation Physiotherapy has built a reputation for excellence and innovation in physiotherapy. Active offers more than just a workplace – you'll discover an exceptional team culture, growth opportunities, and comprehensive training and support.

What Makes Active Unique?

Specialty Clinical Streams & Connected Care

At Active, we offer a variety of specialty services within our outpatient clinics, in addition to our core musculoskeletal care, setting us apart from other practices. Our unique connected care model integrates hospital and outpatient services, guiding patients through their complete healthcare journey.

Active's Specialty Services

Women's Health

Men's Health

Vestibular

Neurology

Spinal Neurosurgery

Post-op Orthopaedics

Mars Clinic (Child and Teen Continence)

Musculoskeletal Care

About Active Rehabilitation Physiotherapy

We are a well-established, highly regarded practice serving private hospitals and our four outpatient locations: South Brisbane, Annerley, Toowong and Highgate Hill. We offer comprehensive physiotherapy services in a collaborative and supportive environment dedicated to quality care.

What We Offer

A structured orientation and ongoing training program

A supportive, collaborative team environment

Individual mentoring to foster growth

A flexible work environment for work/life harmony

Monday to Friday work: Full time 38 hours per week with option for:

a 9-day fortnight

32-38 hrs/week, if desired

Rostered shifts between 7:00 am and 6:30 pm

Modern, computerised practice with full IT support

Quality accredited practice

Your Role

As a Receptionist/Administration Officer, you will:

Deliver high-quality customer service to both internal and external clients

Manage patient appointments and accounts using our computerised system

Handle various administrative tasks essential to our operations

Provide support to our Leadership Team and Physiotherapists

Who We're Looking For

Essential Skills

Outstanding customer service abilities

Proficiency in Microsoft Word (advanced), Excel, and Outlook (intermediate)

Touch typing speed of 60 wpm - will be verified through an online test requirement

Ability to quickly learn practice management software

Excellent communication skills and the ability to build rapport with patients, colleagues, and healthcare partners

Strong problem-solving abilities, organization, and attention to detail

Ability to work well both independently and in a team

Initiative and multitasking abilities

Minimum 2 years of reception or administrative experience is required

We value individuals who contribute to a positive, cohesive, and productive team atmosphere.

Desirable Skills

Previous experience in a medical or allied health private practice setting

Support & Professional Development

We're dedicated to your growth, offering training and mentoring as part of our commitment to developing career pathways within the practice, recognizing and nurturing individual strengths and interests.

Remuneration

Remuneration will be commensurate with skills and experience.

Places of Work

South Brisbane: Mater Medical Centre, Level 3, 293 Vulture St

Annerley: PACE Building, 20 Cornwall St

See our website for directions www.activerehab.com.au

Successful candidates should be prepared for occasional travel between clinic locations as required.

How to Apply

Applications close 8 November 2025, though we will consider candidates upon receipt of their application. We reserve the right to hire prior to the closing date if the right candidate is found.

Application Requirements

Please address your application to:

Nicole Fitzgerald, Business Consultant

Your application should include:

A cover letter explaining how your skills and experience match the role and the essential and desirable skills

An up-to-date CV

Upload both documents in PDF format via the Seek website.

Shortlisted applicants will be asked to provide results of an on-line touch-typing test before interviews. Our goal is a successful job match for both you and us. We will notify all applicants of their outcome via email.

We look forward to receiving your application and learning more about you!