Job Description: Office Administrator

Location: St Nicholas Aged Care

Position Type: Full-time

About Us

St Nicholas Aged Care is dedicated to providing high-quality, compassionate care for our residents in a supportive and professional environment. We are seeking an experienced and motivated Office Administrator to join our caring community. This role is central to ensuring the smooth running of our office, supporting both operational efficiency and the delivery of excellent service to residents, families, staff, and visitors. It is a lively, varied workplace and a rewarding challenge for the right person.

Position Overview

The Office Administrator will oversee day-to-day office management and administration functions, act as a key point of contact for customer service, manage accounts payable and receivable processes, provide rostering and payroll administration support, and deliver high-level administrative support to the senior management team. This position requires a highly organised, detail-focused professional who thrives on getting everything organised properly and working efficiently.

Key Responsibilities

Office Management & Customer Service

- Oversee the smooth running of the office, including supplies, equipment, and administrative systems. - Be the first point of contact for residents, families, staff, and visitors, providing professional and courteous service. - Manage general correspondence, filing, and record-keeping.

Financial Administration

- Process accounts payable and receivable, ensuring accuracy and timeliness. - Maintain financial records in Xero and prepare regular reconciliations. - Support the senior management team with financial reporting as required.

Rostering & Payroll

- Assist with staff rostering to ensure adequate coverage across the facility. - Support payroll preparation and processing, ensuring compliance with award and enterprise agreement conditions. - Maintain staff records and leave balances in line with HR and compliance requirements.

Management Support

- Provide general administrative support to the senior management team, including scheduling, minute-taking, and preparing reports. - Assist with compliance documentation and reporting as required in the aged care sector.

Skills and Experience

- Proven experience in an office administration role, ideally within aged care, health, or a related service sector. - Experience in aged care or a related sector is a strong advantage. - Strong proficiency with Xero and Microsoft Office Suite. - Experience in accounts payable/receivable and payroll/rostering. - Highly organised, with the ability to manage multiple tasks and meet deadlines. - Strong communication and interpersonal skills, with a customer service mindset. - Understanding of the Greek language is an advantage, but not essential. - Attention to detail and a proactive approach to problem-solving.

Personal Attributes

- Enjoys getting things organised and working efficiently. - Professional, approachable, and resilient. - A team player who also works well independently. - Committed to supporting the values of respect, care, and integrity in aged care.

What We Offer

- A supportive team environment within a respected aged care provider. - Join our caring community and make a meaningful difference. - A lively and varied workplace, with a rewarding challenge each day. - Opportunities for professional development and growth.