Take the Next Step in Your Career with SCREP

Sunshine Coast Rehabilitation and Exercise Physiology (SCREP) is rapidly expanding, and we’re looking for an enthusiastic and professional Administration Officer to join our multidisciplinary team. Whether you’re experienced in allied health administration or looking to step into a new healthcare support role, this is a fantastic opportunity to grow personally and professionally in a dynamic and supportive environment.

You’ll be joining a team that values collaboration, continuous improvement, and client care excellence. We’re passionate about supporting our community through affordable and accessible rehabilitation and exercise services, and our administration team plays a crucial role in ensuring that mission is delivered.

SCREP is a leading multi-disciplinary allied health business with two vibrant locations across the Sunshine Coast, including:

The world-class O2 Performance centre (within The Sports Hub, Birtinya)

A private clinical setting with internal access to our partner fitness facility

We are known for working with a wide range of clients – from private referrals and chronic condition management to elite sports rehabilitation. Our administration team is essential to delivering smooth clinic operations and creating a positive experience for every client, from the first phone call to ongoing support.

What Makes Someone a Part of SCREP?

Our team members align with our mission, vision, and core values:

“Provide accessible and affordable health care to our community. Make SCREP the leading allied health centre continually changing the approach to exercise prescription and treatment.”

We are looking for someone who:

Is passionate about people and thrives in a client-facing role

Seeks to grow personally and professionally within a high-performing team

Is driven to deliver exceptional service and support to both clients and colleagues

Aligns with our vision to lead and innovate in the allied health space

Is solutions-focused and eager to contribute to a supportive and proactive team culture

A Day in the Life of Our Administration Officer

Your days will be diverse and rewarding. You will:

Be the welcoming face and voice of SCREP for all client interactions

Manage appointments, client communications, and practitioner schedules across both clinic locations

Assist with health fund, Medicare, NDIS, DVA, and WorkCover billing and invoicing

Use our clinical software to maintain accurate and up-to-date client records

Support the broader team with day-to-day clinic operations

Liaise with referring GPs, insurance companies, and sporting organisations

Contribute to a smooth-running, professional, and friendly clinical environment

Key Skills and Attributes

We’re looking for someone who:

Has previous experience in an administrative or customer service role (experience in allied health or medical clinics highly regarded)

Is confident, organised, and able to manage multiple priorities

Has excellent interpersonal and communication skills

Is proficient with computer systems (Nookal preference)

Understands the importance of confidentiality and professionalism

Is a team player who takes initiative and brings positivity to their workday

Has knowledge of billing processes (NDIS, DVA, Medicare, etc.) – preferred but not essential

Benefits and Perks

Be part of a supportive, energetic, and innovative allied health team

Enjoy a flexible working environment with negotiable hours (full-time or part-time)

Opportunity to develop your skills and grow within the business

Mentoring and support from senior staff and health professionals

Access to world-class facilities and a vibrant professional network

Locations are all within 10 minutes of Sunshine Coast’s best beaches

Free parking and access to on-site health and wellness facilities