• Operations Administrator role supporting a growing software business
• Hybrid working in Sydney CBD, 3 days in-office
• Salary: $90K+ super, flexible for the right candidate

We are seeking a dynamic, hands-on operations and administration professional to join a growing software business. In this role, you’ll support key areas across operations, finance, administration, and culture, becoming an essential part of the company’s daily flow.

You will bring a positive, energetic attitude and a strong work ethic to every aspect of your role, driving both efficiency and a collaborative team spirit.

About the role:

• Manage office coordination and internal communications
• Maintain accurate records, documents, and data across systems
• Support internal departments with general administration and reporting
• Help improve and document systems and processes
• Be the first point of contact for general business enquiries
• Maintain CRM systems and respond to emails and client requests
• Coordinate license renewals and issue new product licenses and certificates
• Create and send quotes and invoices to new and existing clients
• Monitor banking platforms, reconcile payments, and follow up on outstanding accounts
• Work with the finance team to support monthly reporting
• Assist with onboarding and maintaining employee records
• Help maintain a fun, inclusive, and engaging team culture

What You’ll Bring

• 5+ years’ experience in administration, office coordination, or operations
• Excellent communication skills with the ability to simplify complex technical information for diverse audiences
• Demonstrated ability to positively contribute to company culture, with strong initiative and a people-centered approach
• Highly literate, articulate, and confident in engaging with stakeholders at all levels
• Familiarity with systems such as SharePoint, Monday.com, NetSuite, and Zendesk is highly advantageous.
• Strong sense of accountability and the confidence to uphold processes and standards when necessary
• Exposure to a tech or software business is a bonus
• High attention to detail and comfort with numbers and systems
• Self-starter attitude with strong problem-solving skills

What’s on offer

• Flexible work setup: 3 days in the office, 2 from home
• Broad, varied role with genuine ownership and autonomy
• Close-knit team where culture and fun matter
• Opportunities to bring your own ideas to the table and improve how things are done
• Supportive leadership that values personality, not just process

If you’re ready to bring your skills and positive energy to a role that offers variety and real impact, we’d love to hear from you, apply now!