Full-time position

Are you passionate about creating meaningful connections with families while supporting a smooth, well-run early childhood service?
Whiz Kidz is seeking a friendly, organised, and proactive Family Liaison Officer to be the welcoming face of our centre. Someone who can build strong relationships with families and assist with the day-to-day running of our service.

About the Role

This role combines family engagement, administration, and working on the floor covering breaks to help our service operate efficiently every day.
You’ll support the Centre Director with both family communication and operational tasks, ensuring our educators and families feel supported.

Your key responsibilities will include:
• Greeting families, handling enquiries, and managing enrolments and tours
• Coordinating educator rosters, covering shifts, and assisting when staff are away
• Supporting on the floor when needed - covering breaks or stepping into rooms
• Managing family communication, newsletters, and engagement initiatives
• Maintaining accurate family and staff records
• Assisting with daily administration, compliance, and documentation
• Helping to plan and coordinate family events, open days, and community initiatives

About You

You are warm, confident, and proactive, with strong communication skills and a genuine passion for early childhood education. You enjoy variety in your day - from greeting families at the front desk to supporting educators on the floor.

You’ll bring:
• Diploma in Early Childhood Education and Care (essential)
• Experience working in an early learning or childcare setting
• Excellent communication, organisation, and time management skills
• Ability to manage rosters and handle last-minute changes calmly and efficiently
• Confidence to step into rooms and support educators when required
• Proficiency with Microsoft Office and childcare software (Xplor or similar)
• A current Working with Children Check

Why You’ll Love Whiz Kidz

At Whiz Kidz, we’re a family-focused organisation that values teamwork, respect, and professional growth. You’ll enjoy:
• A supportive and collaborative team culture
• Opportunities to develop leadership and administration skills
• Ongoing professional growth and development
• Discounts on childcare fees
• A modern, welcoming centre with strong community ties
• The opportunity to make a real difference in families’ experiences every day

If you’re passionate about supporting families and helping centres run smoothly, Apply Now