We are on the hunt for a motivated and reliable Customer Service Officer to join well-established transport company based in Preston. Specialising in container transport, warehousing, and logistics solutions. This is a long-term opportunity offering full-time hours, excellent pay, and a supportive team environment.

Duties:

• Answering incoming calls and assisting customer enquiries

• Taking sales bookings and scheduling pickups/deliveries

• Data entry and updating information in Freight Tracker

• Creating and managing Excel spreadsheets

• General admin support including filing and scanning

• Delivering outstanding customer service every day

Skills and Experience:

• Confident using Microsoft Office, especially Excel

• Strong attention to detail and accurate data entry skills

• Excellent phone manner and communication skills

• Ability to multi-task and stay organised in fast paced environment

Perks/Benefits:

• Monday - Friday 7:00am - 3:00pm

• Great hourly rate – $35/hour

• Stable, long-term role with full-time hours

• Friendly and supportive team culture

• On-the-job training provided

• Immediate start available