Wakefield Orthopaedic Clinic provides high quality, specialised orthopaedic care in South Australia. Our team of 18 surgeons are leaders in their fields – with specialist skills across shoulder, elbow, wrist, hand, hip, knee, foot and ankle surgery and rehabilitation. We are located in the Calvary Adelaide Hospital.

CBD location – Angas Street Adelaide

Great office/workplace culture

1 Full-time role

Unique opportunities have arisen.

We require a Full-time Floating Secretary to join our pool to assist in administrative support for the Clinic and to support the PA's, orthopaedic surgeons and patients when their workload requires or when they are on leave.

Duties:

Meeting and greeting patients

Preparation of all patient paperwork

Patient bookings

Completing administrative duties.

Scheduling appointments

Surgical bookings

Billings

Manage Doctor schedule and patient expectations

See to the confidentiality of patient files

Input data into medical software:

Typing reports and correspondence

Typing medical reports and letters and ensuring efficient flow of correspondence

Skills and Attributes:

2-3 years personal assistant/medical receptionist experience in healthcare, including knowledge of Medicare/DVA, Private Health funds and Return to work claims

Experience with medical record systems, preferably Genie Solutions and Gentu

Exceptional phone manner and communication

Outstanding customer service skills with a professional and compassionate approach to patient care

Ability to prioritise and organise workflow effectively

Enjoy working within a team, as well as independently

A fast and accurate keyboard speed and excellent computer skills – minimum 60 wpm. Dictaphone typing preferred