FRONT DESK OPERATOR - MOTEL RECEPTIONIST

CASUAL and or FULL-TIME

Do you possess great attention to detail?

Come and work for a family orientated business where work/life balance shifts are available!

We own and operate some well established motels in Australia, one that is based in Hamilton, Brisbane

We are looking for a solid team member to fit into a small existing team as we are expanding our opening hours.

It is *essential* that you are familiar with MS Office applications. (Word, Basic Excel, Microsoft Outlook, attaching documents to email, basic formulas on existing Excel worksheets)

Training of the Reservation Software (RMS9+) will be provided, however, strong priority will given to applicants with previous RMS experience.

This autonomous position currently consists of various shifts on a fortnightly roster including some weekend shift/s, Various hours to suit.

We're looking for someone that presents well, is enthusiastic with a great eye for detail.

Previous exposure to reservations and third party bookings is essential.

Duties include, but are not limited to:-

*Checking guests in

*Checking guests out

*Answering Telephone and booking reservations

*Answering Email inquiries from our website

*Reconciling Daily Cash Transactions against the EFTPOS terminal

*Preparing Tax Invoices on Departure as required

*Receipting Customer accounts and preparing statements

*Setting up and packing up Conference rooms from time to time

If you are well presented, punctual and *reliable*, have demonstrated experience with MS Office Applications, have a pleasant and enthusiastic phone manner with a focus on Customer service and would like to be part of our friendly team, then we'd love to hear from you.

Please email a brief covering letter with your most recent work experience including any exposure to reservation software. Please include in your letter your availability and any restrictions you may have ( Visa etc, university shifts)

**Applications without a covering letter will not be considered **

Please note, we do not offer sponsorships for applicants that are not residents of Australia and as this is a position suited to the long term with significant training, this will not be suitable for someone with a temporary work visa.

We will contact all applicants that are short-listed.